DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,812 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carpet tile quality is great. Easy to lay and clean. Shame there’s a £65 postage charge to mainland Scotland, that we weren’t told about until after the order!”

Helpful Report

Posted 6 years ago

“Really good service and website was clear and easy to use”

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Posted 6 years ago

“Very good service and product...”

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Posted 6 years ago

“Good customer service and quick to respond to queries. Very helpful with quick turnaround of samples. Tiles I picked were good quality and met my expectations. I have already fed back a problem with damaged packaging on delivery and fortunately the tiles were undamaged. Apart from that a good deal and job done.”

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Posted 6 years ago

“Quick delivery, good quality”

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Posted 6 years ago

“I have used carpet planks to carpet my stairs landing and 2 bathrooms. I find them easy to work with and using planks it is possible to get them under sanitaryware without the need for any cutting required and this provides a perfect flush finish”

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Posted 6 years ago

“I would have given an excellent as the service and tiles are excellent but this is the second time the order arrived in a damaged box although they were probably sent directly from the manufacturer.”

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Posted 6 years ago

“As expected thanks”

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Posted 6 years ago

“Speedy delivery - faster than expected. Good product - as expected and easy enough to cut and lay.”

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Posted 6 years ago

“website easy to use aand very prompt deliverry. intterested in green stripes”

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Posted 6 years ago

“Good price, good service, prompt delivery. What more could you ask for?”

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Posted 6 years ago

“Very efficient, only slight thing was. I was told both deliveries would be on Monday, I then had to ring you as I was expecting one delivery. apparently as I had ordered d/s tape and carpet. tiles this constituted two deliveries. In the end the tape was delivered Friday and the tiles on Monday, Otherwise friendly service. Thanks”

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Posted 6 years ago

“Quick and easy order and delivery”

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Posted 6 years ago

“Good samples would recomend.”

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Posted 6 years ago

“Sample is fine. Not quite the match for the Nouveau beige tiles that I was using. I suppose that I will have to bite the bullet and order from your sample. It was a shame that you did not tell me when I ordered them in early October that they were going out of stock and I could have over ordered. The floor will now look a bit of a mismatch. Black mark for DCTUK E G Starkey”

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Posted 6 years ago

Hi Edmund, Sorry that you have had this experience, we don't know in advance sometimes when a product goes out of stock or gets discontinued. If you need any help with matching tiles please let us know.

Posted 6 years ago

“Was informed of delays of sample and then it was promptly sent.”

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Posted 6 years ago

“Two of the four samples arrived almost by return. The remainder were several weeks and multiple text messages before they eventually arrived. We did select one of the “late” arrivals. Luckily I am collecting materials for my bathroom project ahead of requirements. All dealings with the team were excellent and despite the somewhat tardy samples, my order was ready for dispatch the next day with delivery the day after”

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Posted 6 years ago

“Arrived when scheduled colour spot on Look great. Am sure my knees will recover with time”

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Posted 6 years ago

“Very good service. Tiles were delivered in two days. Tiles very good quality.”

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Posted 6 years ago

Thanks for your feedback Patricia, it's much appreciated!!

Posted 6 years ago

“Good but your web page should calculate the shipment cost (for foreign countries) before to enter credit card ref... Not after.”

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Posted 6 years ago

DCTUK is rated 4.8 based on 3,812 reviews