DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,909 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Was able to speak to a person very quickly, and the online chat was a nice additional service. Communication around the order and the delivery was very good. Would definitely use again.”

Helpful Report

Posted 6 years ago

“Great service, very helpful. carpet tiles arrived on time with an update of the journey. Items were not in stock when placing order but was resolved quickly and had our tiles within 10days which was fine for us.”

Helpful Report

Posted 6 years ago

“The website is very clear so we didn't need to communicate with customer care. Our order arrived in good time, but a small negative was because we had ordered boxes of the same type of tiles but in a different colour. It was really difficult to sort out which were which - the colour name or a sticker was not on the boxes, which were exactly the same, and the numbers were very alike. We lugged several upstairs of the wrong colour, despite thinking we'd sorted them. Hopefully something can be done. Otherwise we were so pleased with the choice, quality and price we will definitely use DCTUK again”

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Posted 6 years ago

“We have been very pleased with our carpet tiles so far !”

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Posted 6 years ago

“Still looking for instruction on how to lay no video avalble”

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Posted 6 years ago

“lovely tiles but they had been poorly handled on the journey to me , probably because they are heavy the outer boxes were damaged a lot fortunately the tiles were fine”

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Posted 6 years ago

“Whilst I was really happy about the quality of the product, unfortunately the delivery experience was disappointing and hugely inconvenient, after the delivery date was confirmed then changed twice with late notice, as the carpet had apparently been mislaid.”

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Posted 6 years ago

“A Very good service”

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Posted 6 years ago

“Carpet tile quality is great. Easy to lay and clean. Shame there’s a £65 postage charge to mainland Scotland, that we weren’t told about until after the order!”

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Posted 6 years ago

“Really good service and website was clear and easy to use”

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Posted 6 years ago

“Very good service and product...”

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Posted 6 years ago

“Good customer service and quick to respond to queries. Very helpful with quick turnaround of samples. Tiles I picked were good quality and met my expectations. I have already fed back a problem with damaged packaging on delivery and fortunately the tiles were undamaged. Apart from that a good deal and job done.”

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Posted 6 years ago

“Quick delivery, good quality”

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Posted 6 years ago

“I have used carpet planks to carpet my stairs landing and 2 bathrooms. I find them easy to work with and using planks it is possible to get them under sanitaryware without the need for any cutting required and this provides a perfect flush finish”

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Posted 6 years ago

“I would have given an excellent as the service and tiles are excellent but this is the second time the order arrived in a damaged box although they were probably sent directly from the manufacturer.”

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Posted 6 years ago

“As expected thanks”

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Posted 6 years ago

“Speedy delivery - faster than expected. Good product - as expected and easy enough to cut and lay.”

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Posted 6 years ago

“website easy to use aand very prompt deliverry. intterested in green stripes”

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Posted 6 years ago

“Good price, good service, prompt delivery. What more could you ask for?”

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Posted 6 years ago

“Very efficient, only slight thing was. I was told both deliveries would be on Monday, I then had to ring you as I was expecting one delivery. apparently as I had ordered d/s tape and carpet. tiles this constituted two deliveries. In the end the tape was delivered Friday and the tiles on Monday, Otherwise friendly service. Thanks”

Helpful Report

Posted 6 years ago

DCTUK is rated 4.8 based on 3,909 reviews