DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,913 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, only slight thing was. I was told both deliveries would be on Monday, I then had to ring you as I was expecting one delivery. apparently as I had ordered d/s tape and carpet. tiles this constituted two deliveries. In the end the tape was delivered Friday and the tiles on Monday, Otherwise friendly service. Thanks”

Helpful Report

Posted 6 years ago

“Quick and easy order and delivery”

Helpful Report

Posted 6 years ago

“Good samples would recomend.”

Helpful Report

Posted 6 years ago

“Sample is fine. Not quite the match for the Nouveau beige tiles that I was using. I suppose that I will have to bite the bullet and order from your sample. It was a shame that you did not tell me when I ordered them in early October that they were going out of stock and I could have over ordered. The floor will now look a bit of a mismatch. Black mark for DCTUK E G Starkey”

Helpful Report

Posted 6 years ago

Hi Edmund, Sorry that you have had this experience, we don't know in advance sometimes when a product goes out of stock or gets discontinued. If you need any help with matching tiles please let us know.

Posted 6 years ago

“Was informed of delays of sample and then it was promptly sent.”

Helpful Report

Posted 6 years ago

“Two of the four samples arrived almost by return. The remainder were several weeks and multiple text messages before they eventually arrived. We did select one of the “late” arrivals. Luckily I am collecting materials for my bathroom project ahead of requirements. All dealings with the team were excellent and despite the somewhat tardy samples, my order was ready for dispatch the next day with delivery the day after”

Helpful Report

Posted 6 years ago

“Arrived when scheduled colour spot on Look great. Am sure my knees will recover with time”

Helpful Report

Posted 6 years ago

“Very good service. Tiles were delivered in two days. Tiles very good quality.”

Helpful Report

Posted 6 years ago

Thanks for your feedback Patricia, it's much appreciated!!

Posted 6 years ago

“Good but your web page should calculate the shipment cost (for foreign countries) before to enter credit card ref... Not after.”

Helpful Report

Posted 6 years ago

“Service was good job was finish good”

Helpful Report

Posted 6 years ago

“Great competitive price and great product..(i bought LVT) BUT be warned, they deliver on time etc but they leave it on the street on a pallet, I wasn't prepared for that.. thankfully the builder on site gave me a hand otherwise I would have been scuppered... I was knackered though lifting up 25 boxes of 2.2kg boxes up two floors!”

Helpful Report

Posted 6 years ago

“Good website. Helpful and knowledgeable staff. Broad range of products.”

Helpful Report

Posted 6 years ago

“From requesting samples to final delivery of goods it was an excellent service. Easy processfrom placing order to receiving of goods. Very happy with our choice of goods.”

Helpful Report

Posted 6 years ago

“I bought carpet tiles which were true to the colour shown. Quality is good and price is competitive.”

Helpful Report

Posted 6 years ago

“Great product,fast delivery and good value for money.”

Helpful Report

Posted 6 years ago

“Nice attention, and support”

Helpful Report

Posted 6 years ago

“I had problem,but when i spoke with a lady called Kerry she was excelent looking after me,sorted my problem staight away.”

Helpful Report

Posted 6 years ago

“Good communication and good products. Would use this company again.”

Helpful Report

Posted 6 years ago

“Prompt service and easy to use website. The samples arrived in good condition but are not suitable for the job I am planning.”

Helpful Report

Posted 6 years ago

“easy service to use and quick delivery of samples.”

Helpful Report

Posted 6 years ago

DCTUK is rated 4.8 based on 3,913 reviews