DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality for the price, quick delivery and very pleased with the product.”

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Posted 3 years ago

“Great customer service, very competitive prices would strongly recommend to anyone who needs lots of carpet tiles with swift delivery”

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Posted 3 years ago

“Shocking service - Did not honor quote after 48 hours , Last time I will use them”

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Posted 3 years ago

Hi Graham, you're right that's not fair. Sorry about that. Email me at jon@dctuk.com and we'll refund the difference. Thanks, Jon Techilovsky Business Development Manager

Posted 3 years ago

“Very prompt & efficient service”

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Posted 3 years ago

“I have just finished laying the carpet tiles and we are very pleased the room feels a lot warmer and they were easy to cut and finish is great .”

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Posted 3 years ago

“Very professional, knowledgeable and helpful. I would definitely recommend dctuk to anyone.”

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Posted 3 years ago

“For a small job, I just bought the cheapest Nouveau tiles and was pleasantly surprised with just how good they are, a good ‘pile’ and as springy as if there is underlay underlay them.”

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Posted 3 years ago

“Outstanding so helpful and friendly. After I ordered the wrong colour were quick to resolve my order”

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Posted 3 years ago

“Excellent service and great delivery service as well.”

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Posted 3 years ago

“Sales team and planning team were very good but the fitters have marked the newly painted skirtings quite a bit and have also the finish at the entrance to one of our storage rooms is not very good and needs re-doing. Thank you, Chris.”

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Posted 3 years ago

“Excellent service , excellent quality product, we are pleased with the fitting in our camper van. These carpet tiles are excellent would highly recommend this supplier.”

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Posted 3 years ago

“We ordered the wrong colour of tile but it was sorted out by Kerry brilliantly. She did it with the minimum of fuss and we were well pleased . Thanks again Kerry”

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Posted 3 years ago

“Super service”

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Posted 3 years ago

“Excellent friendly efficient service”

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Posted 3 years ago

“Kept me informed regarding slight change to delivery. All arrived within timeframe”

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Posted 3 years ago

“Items arrived within DCTUK estimate and appear OK - haven't used them yet.”

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Posted 3 years ago

“Excellent service and a really good carpet tile!”

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Posted 3 years ago

“VERY EFFICIENT SERVICE, SAMPLES SENT IN 24HRS. Ordered online and arrived in 3 days via DPD. Very pleased with the product”

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Posted 3 years ago

“Absolutely love these carpet tiles! I'm so pleased to have found something that is just like plush carpet, instead of the usual thin, hard tiles. I've used these in a small study and was the only option. I have been nagging my partner to tidy/clear the room for over a decade but it remains an absolute tip. The only way I could replace the threadbare carpet was to work around his mess, so carpet tiles were an ideal solution. The room is still a mess but the carpet is great. Also, I over-ordered (too cautious) but taped the remainder together to make a rug for my daughter which she's thrilled with.”

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Posted 3 years ago

“Ordered on the Friday Received on the following Tuesday. Kept very well informed all the way through. Excellent service would certainly use again.”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,775 reviews