DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication between seller and customer poor,”

Helpful Report

Posted 9 years ago

Hi Janice Thank for taking the time to share your review with us. All customer feedback is extremely valuable to us so we really appreciate it. First of all, I hope you can accept my apologies on behalf of the team for any issues you have experienced. Sorry to hear you experienced some hiccups during with communication, we try are very best to make sure that we communicate well with our customers. Regards, Rachel

Posted 9 years ago

“fast friendly online responses , and a fantastic celivery service , no hassle”

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Posted 9 years ago

Hi David, Thank you very much for your review - we really appreciate it :) Chuffed to hear you were happy with our services. Rachel

Posted 9 years ago

“Easy to order, fast delivery.”

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Posted 9 years ago

Hi Mark, Thank you very much for your review! Always pleased to hear from a happy customer :) Rachel

Posted 9 years ago

“so easy to order from start to finish. even the samples arrived quickly and free of charge. I wouldn`t hesitate recommending this company. A+++”

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Posted 9 years ago

“It was very easy to make the order and delivery was just as quick”

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Posted 9 years ago

“Carpet tiles ordered on three separate occasions delivered on time and at a reasonable price.”

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Posted 9 years ago

“Excellent customer service. Very helpful. I didn't know how many tiles I would need. Sent them the measurements, and had a quick response. Samples came very quickly. Overall a fabulous experience . Thank you DCTUK”

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Posted 9 years ago

“DCTUK are extremely helpful. Nothing was too much trouble and the overall service is second to none. Even when the wrong coloured tiles were sent, it was absolutely no problem at all for them to swap over and this was done very speedily. The tiles have now been laid and I love them. I cannot recommend DCTUK highly enough.”

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Posted 9 years ago

“only wanted 15 tiles but managed to send nearly half as the wrong colour? Took a week to sort out, two promised delivery dates missed. I'm sure the service is good normally, but feel it's only fair to let you know when it goes wrong, as it did hold my project up for kitting out the rear of my Son's van.”

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Posted 9 years ago

“excellent service from start to finish and a great value product as well. will defeniatly be buying from you again.”

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Posted 9 years ago

“Having asked for sample products I was pleasantly surprised to receive a call to check if there was more information required. Having received the samples and done my calculations I went back to the site to place my order. As I prefer to talk to a real person I asked for a call so I could place the order. The call back came very promptly and the service was exemplary. The tiles and accessories were received on time and were just what was required. I would thoroughly recommend them for the product supplied and the customer service provided.”

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Posted 9 years ago

“Two trailer tyres and wheels purchased. Had what I needed at a good price and delivered it sooner than stated. . What more could one ask? Well done > Chris”

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Posted 9 years ago

“Excellent service, delivery and quality of tiles.”

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Posted 9 years ago

“The tiles were delivered promptly as arranged. The quality of the tiles is excellent. Very pleased with the results.”

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Posted 9 years ago

“As I have to work I missed the delivery but it was booked in for another day and came on time.”

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Posted 9 years ago

“Very helpful without being pushy. Good range with samples available.”

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Posted 9 years ago

“Great service from Heather , even though our Heuga Carpet tiles had been discontinued , she was able to find us an even better carpet tile at an even better price.”

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Posted 9 years ago

“The carpet tiles were a good price and nice quality.”

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Posted 9 years ago

“Excellent prompt service. Carpet tiles on time to correct address but due to a blip at OUR end , we thought they had not arrived. Very sorry that our mistake caused a misunderstanding. Sincere apologies and thank you very much.”

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Posted 9 years ago

“Good quality, prompt delivery”

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Posted 9 years ago

DCTUK is rated 4.8 based on 3,935 reviews