DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery and a great looking product - many thanks.”

Helpful Report

Posted 9 years ago

Hi Morton, Thank you so much for the fantastic review! We are pleased you are happy with the goods and service. If you need any help with flooring in future please do not hesitate to contact us. Thanks again, Rachel

Posted 9 years ago

“Sample tile arrived quickly, was able to show the client well in advance, Placed order, all confirmed now delivered, good job ✅”

Helpful Report

Posted 9 years ago

Hi Mike, Thank you very much for your review :) Chuffed to hear you were pleased with our services and that your tiles arrived at their destination in good time. Enjoy your new floor! Rachel

Posted 9 years ago

“They were very helpful and friendly, they managed to send all the samples I requested even though I believe one type was no longer avaliable they located some for me. Very good service and price Heather was very helpful.”

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Posted 9 years ago

Hi There, Thank you very much for taking the time to share your fab review with us :) We hope you love your new tiles! Rachel

Posted 9 years ago

“Super service and advice from Heather. Free samples and subsequent order delivered exactly when promised.”

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Posted 9 years ago

Hi Peter, Thank you very much for your review - we really appreciate you taking your time to share you experience with us :) Glad everything went swimmingly. Rachel

Posted 9 years ago

“Ben was really good from initial contact to me placing the order. He kept me informed at every stage and chased suppliers really hard for answers - excellent service!”

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Posted 9 years ago

Hi Sue, Thank you for taking the time to share your review with us - we really appreciate it :) Chuffed to hear you found happy with the service. Rachel

Posted 9 years ago

“Fast and efficient job done 👍”

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Posted 9 years ago

Hi There, Thank you very much for taking the time to share your review with us :) Glad to hear you are pleased. Rachel

Posted 9 years ago

“Great product at a great price. Choice was also wide and varied. Simple ordering process supported by a fast delivery service. Although, the box that one pack arrived in was quite severely damaged when it came off the van but the tiles themselves were not affected. Recommended supplier and this is where I would come again should I cover any more floorings with carpet tiles.”

Helpful Report

Posted 9 years ago

Hi Jamie, Thank you for your review! Chuffed to hear you like your new tiles, apologies for the damaged packing if we could deliver them ourselves we would. Glad to hear the tiles we not damaged though. Looking forward to having you back at DCTUK again in the future :) Rachel

Posted 9 years ago

“Polite, professional and a great price. Especially like the online chat.”

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Posted 9 years ago

Hi Ed, Thank you very much for your feedback - we really appreciate it! Enjoy your new floor! Rachel

Posted 9 years ago

“From the telephone call to ask about the carpet tiles, to the day they were delivered, the service received has been second to none. Polite telephone information, useful e-mail up-dates and delivery was spot on. The tiles arrived promptly and they now make our kitchen look smart and clean. Laying information was clear and precise. Thank you to all at DCTUK for your personable and friendly service. Excellent.”

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Posted 9 years ago

Hi Jennifer, Thank you for your equally brilliant review and recommendation - we really appreciate your feedback :) Here at DCTUK it’s all about the customers, our team will be happy to hear such a great review. Rachel

Posted 9 years ago

“delivered on time. product seems good quality but haven't laid carpet tiles yet so can't comment on wear. lovely colour”

Helpful Report

Posted 9 years ago

Hi There, Thank you very much for taking the time to share your review with us. Pleased to hear your order arrived in good time and your happy with the colour. Rachel

Posted 9 years ago

“Very prompt efficient service would highly recommend this company”

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Posted 9 years ago

Hi Shirley, Thank you for your review! - we really appreciate you taking the time to leave your review with us. Chuffed to hear you were pleased with everything. Rachel

Posted 9 years ago

“Good price, able to order exact number of tiles, good communication about delivery, product delivered to promised timescale in good condition.”

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Posted 9 years ago

Hi Gordon, Thank you very much for your fab review! Glad to hear you were pleased with our prices and services. Hope they look good wherever you put them :) Rachel

Posted 9 years ago

“Originally ordered two packs of twenty tiles, when it came to laying them I realised unless I used all the "scraps" I would be a tile short. Not wanting to order a further pack of 20 the helpful staff suggested I order a couple of samples which I did. Finished the job off perfectly. Very pleased with the results in the conservatory.”

Helpful Report

Posted 9 years ago

Hi Peter Thank you very much for taking the time so share your feedback with us. Chuffed to hear that you are very pleased with the results in the conservatory. Enjoy the new floor :) Rachel

Posted 9 years ago

“Would have been a quick delivery had the information I gave DCTUK been passed on to the delivery company!”

Helpful Report

Posted 9 years ago

Hi There, Thank you very much for taking the time so share your review with us. With regards to delivery, we did pass your information on to DPD but it was the drivers preference was not to leave that 9 parcels unattended behind a gate on this occasion. We are sorry for any problems this caused. We hope you enjoy your new tiles. Kind Regards, Rachel

Posted 9 years ago

“Great choice of carpet tiles all at reasonable prices. Ordering process was simple. The tiles I ordered were not in stock but I received a prompt telephone call offering an alternative tile or waiting until mid June. I opted to wait and the tiles duly arrived as promised. One hour slots for delivery saves waiting in all day.”

Helpful Report

Posted 9 years ago

Hi there, Thank you very much for taking the time to leave your review with us! Pleased to hear your tiles arrived in good time and hope you love your new floor. Rachel

Posted 9 years ago

“Quick and easy transaction, items look quality and suitable. Let down by very poor delivery...”

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Posted 9 years ago

Hi John, Thank you very much for taking the time so share your review with us. With regards to delivery, we do understand it can be frustrating when the delivery doesn’t go right. We always try our best to make sure we delivery on time, if we could personally deliver the tiles ourselves we certain would! Rachel

Posted 9 years ago

“From my 1st enquiry about floor tiles and to the actual delivery all was 1st class service. The price was also excellent. The tiles have improved the look of our boat enormously.”

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Posted 9 years ago

Hi Christina, Thank you for your review! Glad to hear we could secure you a great price and that your carpet tiles arrived at their destination in good time. Hope you enjoy the new carpet tiles on your boat. Rachel

Posted 9 years ago

“Sent several samples, and were generally helpful and friendly. I felt Heather was there for us without being over pushy.”

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Posted 9 years ago

Hi Gail, Thank you for taking the time to share your reviews with us! Glad to hear you were pleased with everything and I'll be sure to pass your compliments on to our lovely Heather. Rachel

Posted 9 years ago

“Thank you for my order I am very happy with the product”

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Posted 9 years ago

Hi Diane Thank you very much for your fabulous review! Glad to hear you were pleased with everything and I hope you love your new floor. Rachel

Posted 9 years ago

“Highly impressed by Ben's sheer knowledge of carpet tiles. Seriously, who knew there was so much to know about commercial carpet tiles. I specifically asked for the tiles to be delivered on Tuesday morning and hey presto, they appeared on time! All in all, I got the right tiles at the right price. I wouldn't hesitate to deal with DCTUK again, and I would recommend them to my friends and family.”

Helpful Report

Posted 9 years ago

Hi Kevin, Thank you for highly impressing review - we really appreciate it :) Glad to hear you were pleased with everything and I'll be sure to pass your compliments on to Ben. We look forward to having you back at DCTUK again soon. Rachel

Posted 9 years ago

DCTUK is rated 4.8 based on 3,935 reviews