DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,935 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality of the tiles and ease of laying.”

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Posted 8 years ago

“Good product, good price, good delivery”

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Posted 8 years ago

“Poor packaging could have ruined tiles. Ordering and delivery time excellent. Haven’t checked all tiles for damage. I’m on a tight schedule and have to lay the tiles immediately otherwise I would have not excepted the delivery. See pictures.”

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Posted 8 years ago

“Good products, good prices and efficient delivery service.”

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Posted 8 years ago

“Nice feel to the product, easy to fit. Excellent service”

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Posted 8 years ago

“Good price, fast delivery, great service, would definitely use again. Thank You.”

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Posted 8 years ago

“Easy transaction, speedy delivery, excellent product, top quality! Great contact from company regarding the order. Excellent prices. Totally Outstanding!”

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Posted 8 years ago

“Easy order Very quick delivery Pleasant delivery driver And most of all an excellent product. Extremely pleased with DCTUK will definitely use again.”

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Posted 8 years ago

“Have a good website with clear info about the products. Respond promptly to online questions. Send samples promptly to confirm choices. I spoke to Jim who was helpful and gave a good quotation. Ordering process is easy and delivery within a few days. Would use again.”

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Posted 8 years ago

“Simple to order and great service. Delivery and all communications spot on”

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Posted 8 years ago

“They were very flexible and patient while we were looking at lots of different samples trying to make a choice about what was best for us.”

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Posted 8 years ago

“I have used this company on a couple of occasions previously and you always get a good service and value for money.”

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Posted 8 years ago

“DCTUK are very efficient and helpful, and there delivery is prompt.”

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Posted 8 years ago

“the service is impeccable and the delivery of goods was excellent. I will be ordering some more carpet tiles soon to do another room. thank you for all your help.”

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Posted 8 years ago

Thank you for a lovely review!

Posted 8 years ago

“Hopeless delivery and zero feedback”

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Posted 8 years ago

Hi thank you for taking the time to leave a review and we apologise if you were unhappy with our service. However the notes on our system do say that we spoke to your wife twice to keep you updated on your order. Our website says that the product you ordered would take 7-10 working days to be delivered and we delivered it in 4 working days.

Posted 8 years ago

“Excellent product. Fast delivery. Regular delivery updates”

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Posted 8 years ago

“Very good product , good price and a very reliable service”

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Posted 8 years ago

“Lovely tiles. Good price. Efficient delivery.”

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Posted 8 years ago

“Order and payment process was easy, minus points were not being informed at point of ordering that although the tiles ordered are from the promoted range ”Nouveau” they were not in stock in th UK and came from Belgium which resulted in a weeks delay in receiving them. Communication also lacking as 5 days after ordering received no calls or emails, so I called to be informed about the items not being in stock although they show up as in stock at point of ordering. Lesson learned call first to check delivery. The tiles themselves are excellent quality and my client is happy which is the main thing. The packing as noted with other purchasers is very poor.”

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Posted 8 years ago

David, thanks for giving us your feedback, we really appreciate it. Especially the notes about the packing of the product which we have passed on to our warehouse team.

Posted 8 years ago

“Box of missing tiles now having wait 2 weeks for replacement , not great”

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Posted 8 years ago

Hi Steve thanks for taking the time to leave a review. We're really sorry that you are having to wait for replacements. DPD lost one of your parcels and therefore we have ordered replacements which will be with you middle of next week. Usually this would be quicker but the product you chose had sold out. We hope to exceed your expectations next time.

Posted 8 years ago

DCTUK is rated 4.8 based on 3,935 reviews