DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,820 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pleasure to do business with. good product and delivered on time”

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Posted 8 years ago

“Excellent service and fast delivery. Also, very pleased with the carpet tiles”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Wasn't happy website unlclear”

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Posted 8 years ago

“The samples helped us choose the carpet tiles, and they arrived quickly. The order was delivered on time by very helpful delivery firm. We are very pleased with the end result.”

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Posted 8 years ago

“Speedy deliverers. Well packaged. Good quality and price”

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Posted 8 years ago

“easy to order delivery on time product as ordered good value for money thank you”

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Posted 8 years ago

“We asked for a small number of different colour tiles to break up a large grey area. The person who processed the order within DCTUK by mistake ordered 50% of each tile. After 3 weeks the company will not take any responsibility and after sales care is completely non existent. The product is good quality, the fitting teams are 5* but the sales and aftersales team are terrible!”

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Posted 8 years ago

“Fast next-day delivery. Kept us well informed by phone and email.”

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Posted 8 years ago

“The product itself is not good enough and very thin. the fitting has some sort of problem, only one day later ( no heating or window open ) all the carpet square has somehow expand and moved , all the edges are overlaying and lifted.”

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Posted 8 years ago

Hi Freshasia, we apologise you're not happy with our service. We did advise you at point of sale and by our fitting team when they got to site that the floor required screeding. However you chose not to follow this advice. We also advised you we couldn't guarantee the fitting of the floor because of this reason and you agreed this was ok. As a result, we believe we carried out the installation as directed by yourself and against our advise. Regards, DCTUK Team

Posted 8 years ago

“You delivered on time and exceedingly rapid.I could not have asked for better service.My conservatory now looks really smart and liveable.Thankyou.”

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Posted 8 years ago

“Order confirmation, kept informed of progress of order & delivered within times given. Would be happy to recommend, and would definitely use again.”

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Posted 8 years ago

“Good quality carpet tiles delivered quickly at a great price with friendly, efficient conmunication”

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Posted 8 years ago

“Good quality tiles delivered quickly at a great price with friendly efficient, communication”

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Posted 8 years ago

“excellent product (carpet ties) at a good price and helpful service”

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Posted 8 years ago

“Superfast delivery, amazing product & price. Live online chat was really helpful. I carpet tiled my conservatory, cutting pieces to size after following the guide. Surprised that I could do it but it was easy, and looks amazing.”

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Posted 8 years ago

“Order delivered when promised by a very pleasant and helpful driver who, in my absence made sure the heavy boxes were placed just where needed.”

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Posted 8 years ago

“To many things to list”

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Posted 8 years ago

“Brilliant quality and exceptional price and service”

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Posted 8 years ago

“Arrived almost immediately, good communication, great tiles, great price. I've got them down now and they look FAB!!!”

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Posted 8 years ago

DCTUK is rated 4.8 based on 3,820 reviews