DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,932 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,932 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very good service but unfortunitely you did not have stock of what I wanted.”

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Posted 5 years ago

“Carpet tiles ordered and delivered so quickly. I love the nouveau collection!”

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Posted 5 years ago

We're glad you love our Nouveau collection as much as us Maggie! Thank you for the lovely review:)

Posted 5 years ago

“My order was delivered three days early....with part of it missing. I contacted the company and the remainder was delivered on the original date. Product as described. Very good value for money. Will be ordering again.”

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Posted 5 years ago

We apologise for the little mix up Pamela but we're so glad you liked Nouveau Urban, it's a great product! Thanks for leaving a review 😊

Posted 5 years ago

“Second time ordering with them to so my bedroom carpet - excellent service and swift delivery”

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Posted 5 years ago

Thank you Akua for the lovely video review! Cosy Toes II looks great in your bedroom, and well done for fitting it yourself! 💪

Posted 5 years ago

“Carpet tile samples easy to order from website and were received within 3 days. Would have preferred larger-sized samples (another company does this for a small charge - refundable in the event of a subsequent order).”

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Posted 5 years ago

Hi Jane, thank you for your feedback, we've taken it on board!

Posted 5 years ago

“Recieved my samples in a couple of days. Good service”

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Posted 5 years ago

Thanks for the nice review!

Posted 5 years ago

“Good quality, Great price and fast delivery, perfect!!!”

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Posted 5 years ago

Thank you for the lovely review!

Posted 5 years ago

“Super fast delivery of samples and very friendly staff.”

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Posted 5 years ago

Thank you Zoe for your lovely review! We'll pass the nice message on to our staff 😊

Posted 5 years ago

“Very pleased with the carpet tiles I ordered.”

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Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“Never received the sample had to source from another company”

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Posted 5 years ago

Hi Andrew, we're really sorry there was a problem receiving your sample, we take full responsibility for it and we're looking into it. We hope you consider ordering with us again, if you type REVIEW10 at checkout you will receive 10% off. Kind regards, Naomi

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for the lovely review!

Posted 5 years ago

“The sample came very quickly. It was followed up by a call and e-mail from a customer adviser asking if I had any queries. I raised a query by e-mail and asked for two more samples and that was dealt with within 24 hours. The service and the range of their stock are impressive.”

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Posted 5 years ago

Hi Jane, thank you for the great review, we're so pleased you're impressed with our service and appreciate you telling us! 😊

Posted 5 years ago

“Fast delivery, good quality product at great price. Happy with service.”

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Posted 5 years ago

Thank you for the great review!

Posted 5 years ago

“Really fast delivery and lovely carpet tiles. I was dubious with such a low price but they’re great. My husband did out our large conservatory in just over an hour. Only downside was we were sent 2 tiles in a different fabric. Luckily I’d ordered two as spare so we had enough.”

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Posted 5 years ago

Hi Abigail, we apologise about the 2 tiles being in a different fabric but we're glad the carpet tiles look great and your husband found them easy to lay. Thanks for leaving a review we appreciate it 😊

Posted 5 years ago

“Best price on the internet”

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Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“for the price I paid, the quality of the carpet tiles were good, the delivery took a little time, I was initially told they were being sent but took a while to arrive”

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Posted 5 years ago

Hi Justin, we're really sorry for the delay in delivery but we're glad you liked the quality and price of carpet tiles. We appreciate your review!

Posted 5 years ago

“Thank you Kerry for the wonderful quick and efficient service . It was great of you to cast over my measurements and advice. The delivery was quick too. A great product the Forbo range we will def buy from you again, have lots more rooms to do !! Also a great service with the samples too !! Thank you”

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Posted 5 years ago

Thank you for your great review and being a great customer, we appreciate it! We'll pass the praise onto Kerry 😊

Posted 5 years ago

“Very quickly & sent further samples, will be placing an order very soon.”

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Posted 5 years ago

Thank you for the great review Pat! We appreciate it 😊

Posted 5 years ago

“Item arrived quickly and intact. The item is great quality and looks well. I was kept informed via email as and when my item would arrive. 100% satisfied”

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Posted 5 years ago

Hi Rachel, thank you for your lovely review!

Posted 5 years ago

“Vanessa was extremely helpful”

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Posted 5 years ago

Thank you for the lovely review Sandra! We'll pass the praise on to Vanessa 😊

Posted 5 years ago

DCTUK is rated 4.8 based on 3,932 reviews