DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,697 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

Write Your review

Tell us how DCTUK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sorry, but i could not fault goods or service in any way. first class”

Helpful Report

Posted 5 years ago

“Absolutely brilliant made a cracking base for the drum kit to sit on considering ordering some more so the whole shed can be done really nice thank you”

Helpful Report

Posted 5 years ago

“Excellent service, the Web site was very easy to use. The tiles look beautiful down, we did our stairs and landing, they are also very soft to walk on. Thank you 😊”

Helpful Report

Posted 5 years ago

“Fast and accurate response and good clear information of the product.. Can't fault any part.”

Helpful Report

Posted 5 years ago

“The Carpet tiles arrived when you said they would were good quality and are down on the floor of my office already Thank You”

Helpful Report

Posted 5 years ago

Thanks for the lovely review Ken, glad we could help!

Posted 5 years ago

“EXCELLENT GOODS &FIRST CLASS SERVICE.NO HESITATION TO RECOMMEND TO OTHER BUYERS. THANK YOU”

Helpful Report

Posted 5 years ago

Thanks for the great review David, we appreciate it!

Posted 5 years ago

“Fast delivery and good quality am very happy with my order indeed 😁”

Helpful Report

Posted 5 years ago

We're happy to help Louise, thanks for the great review😊

Posted 5 years ago

“I was very pleased indeed with all aspects of the service we received from DCTUK. David Hull.”

Helpful Report

Posted 5 years ago

Thanks for leaving us a nice review David, we appreciate it!

Posted 5 years ago

“Really good tiles, for my wife who broke her leg on slippery ceramic floor. Easy to lay, my son did them. Thanks.”

Helpful Report

Posted 5 years ago

“Don't bother with them. I recently placed an order for 2 boxes of carpet tiles from their green and lime section. Was surprised when a grey blue tiles arrived. Emailed and asked to exchange for a different tile and got a reply that their supplier would charge too much to take them back and that I should have ordered a sample. Am now requesting a complete refund.”

Helpful Report

Posted 5 years ago

Hi Alistair, we're really sorry this has happened, we're looking into it and rectifying the issue now for you. Kind regards, DCTUK

Posted 5 years ago

“Easy to Navigate website. Excellent price and quality. Pleased with finished result In my Summerhouse.”

Helpful Report

Posted 5 years ago

Glad you loved our website, prices and quality Carole! We appreciate your review😊

Posted 5 years ago

“Received sample quickly and once ordered the tiles were sent straight away. We were happy with the tiles and the service.”

Helpful Report

Posted 5 years ago

“The staff at dctuk are friendly and helpful and whilst we had some confusion over tile colour on an amended order the matter was resolved in a cooperative manner. The laid tiles look good and I would be happy to recommend dctuk.”

Helpful Report

Posted 5 years ago

“Easy to find the product i needed, plenty if choice and delivered promptly.”

Helpful Report

Posted 5 years ago

“Easy to use site, product exactly as described and delivered earlier than expected. Excellent. Also looks good now it is fitted.”

Helpful Report

Posted 5 years ago

We're glad you're pleased with your purchase Andrew! And thanks for leaving us a nice review:)

Posted 5 years ago

“I’ve used dctuk twice now 2 day deliver brilliant even through covid pandemic has been on wish all companies would operate the same way”

Helpful Report

Posted 5 years ago

Thanks for the lovely review Kevin! We appreciate it😊

Posted 5 years ago

“Several free samples arrived very promptly. On-line chata was very useful to see how long delivery was going to be. Delivery arrived exactly as indicated all carefully packaged and on a pallet. They look great!!”

Helpful Report

Posted 5 years ago

Glad we could help Carol! Your kind words will be passed over to the team🙌

Posted 5 years ago

“Tiles arrived within quoted time, I was advised on the number of tiles for my area and had I tile to spare so spot on. Really very pleased”

Helpful Report

Posted 5 years ago

“Order came quite quickly, very pleased with quality, considering they we’re not advertised as top quality..( top quality must be excellent) The site itself is great.. advice given in ‘chat’ again cannot be faulted as the type they advised was the one I selected. Also the box for calculating the amount of tiles required is a great addition.. overall excellent.”

Helpful Report

Posted 5 years ago

“Really pleased with our purchase - Heather was very helpful and efficient with answering our queries.”

Helpful Report

Posted 5 years ago

Thanks for the review Kerry! We'll pass your kind words on to Heather😊

Posted 5 years ago

DCTUK is rated 4.7 based on 3,697 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.