DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,685 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered carpet tiles not happy with the delivery at all two boxes left damaged and open at the bottom of our drive”

Helpful Report

Posted 3 years ago

Hi Susan, sorry that the delivery wasn't up to scratch. We use the best delivery network in the UK based on reviews (DPD) but even then - that part of our process is sometimes out of our control. I think you maybe should mention in your review that we did refund your delivery fee once you contacted us and we offered to send out replacement tiles free of charge if any were damaged. We hope you give us another try in the future. Thanks Jon

Posted 3 years ago

“Our order was handled efficiently and the sales staff were friendly and helpful, even following up to make sure our order had been delivered on time,”

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Posted 3 years ago

“Ordered at time of heavy discounts so still have to fit the tiles. Will recommend the great service and speedy delivery to others. Many thanks.”

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Posted 3 years ago

Thanks for this review Trevor!

Posted 3 years ago

“Even though I had a problem with my order it was sorted very quickly”

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Posted 3 years ago

“Great service from the team at DCTUK. All delivered on the date as agreed.”

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Posted 3 years ago

“Really easy to deal with. Surprised to get free samples (and delivered super quickly). Very surprised with the quality of the carpet - not like carpet tiles at all.”

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Posted 3 years ago

“DCTUK was absolutely fantastic in ensuring I ordered the right product and correct amount, they kept in contact throughout and you can tell they really care about their clients. Unfortunately, the delivery man (not sure if he is connected) was rude and extremely unhelpful.”

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Posted 3 years ago

“Excellent service as always no matter what size job im doing DCTUK are most helpful”

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Posted 3 years ago

“Great service, very happy with the flooring. James the sales agent was very helpful. Thank you DCTUK. Will be using again!!!”

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Posted 3 years ago

“Great prices and lovely carpet tiles. They look amazing and I would recommend these to a friend.”

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Posted 3 years ago

“Excellent service. Samples arrived day after ordering. We love our new bathroom carpet tiles.”

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Posted 3 years ago

“Great choice of products. Super quick delivery with status updates on every stop from placing orders to delivery. Definitely recommending 👍🏻”

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Posted 3 years ago

“Easy online ordering, fast delivery, thanks 👍”

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Posted 3 years ago

“Fast delivery, helpful driver”

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Posted 3 years ago

“Product is good quality as advertised and delivery was well notified and on time.”

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Posted 3 years ago

“First class service and quick delivery. Carpet tiles are a good quality and will do the job nicely. Would definitely recommend and use again when we need to”

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Posted 3 years ago

“Ordered on a Tuesday, advised to expect them on the following Monday, actually delivered 3 days earlier without any warning email, while I was out and left on the door-step. Apart from that I am very happy with the seaweed coloured carpet tiles. Thank you.”

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Posted 3 years ago

“5 star performance excellent service from Vanessa Ospina.. Will recommend to family and friends good price and reliable service.. Thank you 👍”

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Posted 3 years ago

“Have purchased from this company three times and intend to purchase again in the future. Cannot fault the quality of the carpet tiles or the service. First-class.”

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Posted 3 years ago

“Good service. Speedy delivery”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.7 based on 3,685 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.