DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,699 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DCTUK were very helpful and provided a great product.”

Helpful Report

Posted 5 years ago

“Excellent service Most helpful staff. Delivery as promised. First class product .”

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Posted 5 years ago

“Absolutely brilliant service. Delivered within two days, quality product and good price. Highly recommend.”

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Posted 5 years ago

“Always excellent service and good prices for quality products we have used DCTUK on numerous occasions since 2011 and always found the products and services to be excellent. ALASTAIR Mountain Eagle Graphics Clothing and Signs. Pictures of our new office.”

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Posted 5 years ago

“We were deliverd originally 2 short but your office took care of this very quickly. 5 of the tiles had damage on the reverse side, we have used them but it was disappointing.”

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Posted 5 years ago

“Very helpful lady on web chat, she got me to the right place very quickly & therefore got the £200 order. Will need 6 - 8 times more in the future & will certainly use again. I thought I had a short delivery as the cans of spray glue were in with the tiles (they were delivered 100% fine) but when I quereied it they responded very quickly - so had there been a problem I know they'd of sorted it. Highly recommend”

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Posted 5 years ago

“Great product great price and love the finale look of it. Delivery was very prompt and received curtesy call after initial sample request that lead me to make a positive decision to buy from them. Currently in Lockdown so wanted something I could do myself and not need to get anybody in for fitting. The instruction video was easy to follow and I was confident to do it myself. Will be coming back to DCTUK again when and it's time to do my little boys room.”

Helpful Report

Posted 5 years ago

“Our second time of ordering from DCTUK and they didn’t disappoint. Able to match our previous order, efficient and very prompt delivery. Spot on service. Highly recommended Rhino’s Gym”

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Posted 5 years ago

“From sample to adhesive advice to delivery, first class. Wanted to freshen up front bedroom during challenging virus lockdown and needed flooring to compliment decor. The floor was laminated already but wanted solution which didn't involve removal of floor furniture. Sent for sample used it to check underdoor clearance, ordered tiles, arrived early next day, fitting was a breeze and the wife's well happy, what's more to say. Great product, great result.”

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Posted 5 years ago

“Very efficient company service was exelent. Next day delivery even in present conditions couldn't ask for better.”

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Posted 5 years ago

“The carpet tiles were quick and easy to order and install in my new office. The quality was very good and the colour matched that on the website. They arrived the next day, good service all round.”

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Posted 5 years ago

Thanks for the great review Lynda, we're so happy you are pleased with the carpet tiles and our service!

Posted 5 years ago

“Great website and service to match”

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Posted 5 years ago

Thanks Joe we appreciate it!

Posted 5 years ago

“the product very good delivery excelent and driver very pleasent”

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Posted 5 years ago

“very fast and very good service ...... many thanks Guy”

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Posted 5 years ago

Thanks for the great review Guy!

Posted 5 years ago

“We are so pleased with our cosy toes carpet tiles!!! The service we received was excellent! The delivery was definately speedy and the quality of the tiles are superb!! Very easy to fit and they look great! 😊”

Helpful Report

Posted 5 years ago

Hi Philip, thank you so much for ordering with us and leaving this kind review! We're so happy you love Cosy Toes as much as us, it looks lovely in your home😊

Posted 5 years ago

“Very helpful lady on the phone. (I had abandoned buying with another firm as they were so unhelpful).”

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Posted 5 years ago

“Great service with faster than expected delivery, will definitely use again.”

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Posted 5 years ago

“Duct what a helpful company. 3 day delivery excellent price James Hennessy a brilliant help. Would definitely order again from DCT very competitive prices.”

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Posted 5 years ago

“Fantastic products great service. Thank you”

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Posted 5 years ago

Thanks for leaving us a review David, Nouveau Connections looks great in your space!

Posted 5 years ago

“This is an honest testimony to the service I received from DCTUK , from first requesting several samples to the final choice and purchase, from first contact to delivery, the quality of carpet tiles I choose was exceptional, outstanding to the point that I have decided to submit a second order, the staff that dealt with me was first class, so much so I must mention by name ( Kerry) , Residential Project . Ian. ( N.Ireland )”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write such a lovely review Ian!

Posted 5 years ago

DCTUK is rated 4.7 based on 3,699 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.