DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,775 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All staff we have dealt with have been pleasant and helpful”

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Posted 4 years ago

Thanks for your review Corinne! Glad our staff have been so helpful😊

Posted 4 years ago

“What an excellent experience fantastic service would use again. Quick and efficient.”

DCTUK 5 star review on 9th December 2021

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Posted 4 years ago

Thanks so much for your review Terry and for sending us a product picture, it looks great!😊

Posted 4 years ago

“Great service from first enquiry, samples, advise, ordering, updates, delivery, price, offers, quality. Highly recommend.”

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Posted 4 years ago

Thanks for your review Yvonne, so glad you found our service quick and hassle free!😊

Posted 4 years ago

“Super efficient, a sample came the next day and I was able to order carpet tiles straight away . Quality is good and so is the colour. Would buy again from DCTUK .”

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Posted 4 years ago

Thanks for your review Keith! Happy to hear you were pleased with our service and would order from us again😊

Posted 4 years ago

“Fast delivery great service”

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Posted 4 years ago

Thanks for your review Mark😊

Posted 4 years ago

“Really excellent service. Ordered 1600 on Thursday. Delivered 0808 Friday. What else can I say!!”

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Posted 4 years ago

Thanks for your review Peter! Happy to hear your order arrived so quickly😊

Posted 4 years ago

“Helpful chatline, called me back when requested and prompt delivery.”

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Posted 4 years ago

Thanks for your review Marion😊

Posted 4 years ago

“fantastic service start to finish, will certainly use again!”

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Posted 4 years ago

Thanks for your review Ryan, we're thrilled to hear you had a great experience with us! Do order with us again if needed😊

Posted 4 years ago

“Great efficient service and sorted straight away”

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Posted 4 years ago

Thanks for the review Simon😊

Posted 4 years ago

“good service and advice over the phone. tiles delivered promptly”

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Posted 4 years ago

Thanks for your review Mike!😊

Posted 4 years ago

“The initial chat service online and then talking on the phone was brilliant. Great knowledge, very helpful, and personable...and a great product!”

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Posted 4 years ago

Thanks for your review Nick, happy to hear you has such a wonderful experience!😊

Posted 4 years ago

“5 star service will use again Thanks Heather”

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Posted 4 years ago

Thanks for your review Mark! Glad to hear you'd use again😊

Posted 4 years ago

“5 Stars, great customer service's, quick and efficient. Will recommend and we re use when we need new carpet.”

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Posted 4 years ago

“Excellent service I would like to give you 5 out of 5 if I could click on the stars!”

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Posted 4 years ago

“I would rate the dctuk 5/5. The company was helpful and prompt in all aspects of our interaction (purchase of carpet tiles). Special shout out for Kerry Mottram who assisted me with my order and was very efficient in keeping in touch. Excellent service, will use again!”

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Posted 4 years ago

“Arrived super quick ! Husband found them easy to lay and cut with Stanley knife. Love the colour, my only gripe is that some of the tiles have rough edges and are visible but new sofa will hide them.”

DCTUK 5 star review on 28th November 2021

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Posted 4 years ago

“Excellent service and the three lots of carpet tiles we have ordered are brilliant and look great in our new home”

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Posted 4 years ago

“Replaced the flooring in our spare room and only needed the basics. Service was very good from the start to even ordering more glue. The tiles were a price and of a good qulity. Very simple to lay after a quick practice. We are more than happy with the final finish.”

DCTUK 5 star review on 26th November 2021

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I ordered some carpet tile samples, which were sent together with some I hadn't asked for. Amongst these was one which I preferred but when I tried to order it, it wasn't shown on the website. Not sure why you send samples of items you don't have! However, I was able to phone Vanessa Ospina and received excellent service. She contacted the manufacturers, obtained a quote and then ordered the tiles for me which were delivered the next day.”

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Posted 4 years ago

DCTUK is rated 4.7 based on 3,775 reviews