DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,699 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, consistent carpet tiles. Will always be the correct measurement. The colour (Smoke Grey) is unobtrusive yet calming.”

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Posted 5 years ago

“Great product, excellent communication and speedy delivery. 5 stars.”

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Posted 5 years ago

“Good product excellent service”

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Posted 5 years ago

“I don't recall receiving better service for a very long time than that provided by dctuk. I needed a single box of a particular tile to match some I had left over from another job, and Vanessa was kind enough to check that they had the tiles I needed in stock. Not only did they have the right tiles, they were also at a very good price. Furthermore, they shipped them to me in less than 24 hours. I would recommend this excellent family business to anyone.”

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Posted 5 years ago

“Excellent product good value easy to order delivered next day would definitely use again”

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Posted 5 years ago

“Hi amazing couldn't believe when you said that it would be delivered ASAP and arrived Tuesday with the order only placed Sunday afternoon well done”

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Posted 5 years ago

“Great service rapid delivery & good quality product 👍🏻”

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Posted 5 years ago

“excellent service. Will definitely use again.”

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Posted 5 years ago

“Service fast and efficient”

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Posted 5 years ago

“Great product range and super fast delivery.”

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Posted 5 years ago

“What a find!! Great website so easy to use and astonishing amount of stock to choose from. We have just purchased our farm and are therefore cash poor...but wanted to replace vast amounts of old fitted carpet (probably resplendent in 1960, but pretty grim now) Have chosen several variations for different rooms and are delighted with the simplicity of fitting (especially when room is furnished) . Your carpet glue is excellent to complement the fitting and have found heavy furniture can be moved without any tiles shifting position. Thrilled to bits. Really pleased with the service, communication, quality and delivery. Prices are a bargain and as others say, can't tell they are tiles, properly laid they look like broad loom carpets. Thanks to all at Discount Carpet Tiles and delivery drivers for keeping us going during covid19.”

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Posted 5 years ago

Thanks for this great and in-depth review! We really appreciate it!

Posted 5 years ago

“We chose the storm cosy toes II carpet tiles. Bought 19m2 and fitted them in 5 hours! Room looks great and my son loves it. Very cosy and warm and a lovely colour. (We are beginner DIY bods!)”

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Posted 5 years ago

“Excellent communication from all at dctuk. Helpful and very thorough. Excellent products.”

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Posted 5 years ago

“After a misplaced email the small problem with packaging was sorted out quickly and effectively”

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Posted 5 years ago

Hi Paul, It was good to chat earlier, as discussed we did send an email at the time but went into your spam. So sorry about the damaged tile, our dispatch manager has sent out a replacement for you. Take Care DCT UK

Posted 5 years ago

“Nothing short of excellent ! With an easy to use website I found what I needed. I requested a sample which was with me next day and I placed my order which was delivered on the following day. The tiles are not the most expensive in the range but are great quality. I would recomend anyone to buy with confidence from DCTUK.”

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Posted 5 years ago

“Lovely helpful staff & good offers. We have been very happy with our carpet tiles... We were able to lay them ourselves so saving ourselves the fitting costs of a carpet.”

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Posted 5 years ago

“Easy to order on-line, communication good regarding order and delivery, received both orders the next day and happy with the product. I would definately recommend and use again.”

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Posted 5 years ago

“Excellent web site, wide range of products and plenty of advice. Purchased Nouveau Urban Xtra carpet tiles, received e-mails at every stage of delivery and they arrived within the time slot given and of the quality expected. Customer Service very good, a phone call to them resolved a query quickly and to my satisfaction. I definitely recommend DCTUK.”

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Posted 5 years ago

“Website was clear to use and informative. Communication was exceptional with regular email updates. Quick delivery for the times we're in. Delivery driver was very helpful and polite. Tiles are fantastic, really good quality and look to last and last, easy to lay with adhesive and very easy to cut for those corners. 5 stars all round. Thank you.”

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Posted 5 years ago

“Excellent service and product.Will use this firm again.”

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Posted 5 years ago

DCTUK is rated 4.7 based on 3,699 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.