DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,860 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the Customer Service Help I got and speed of sorting out problem and delivery Time. Good Quality product at affordable price, they really are Cozy Toes carpet tiles indeed . I love the colour and sheen on them which goes with my Bedroom and for me an easy solution to removing all the Furniture to lay, unlike conventional carpet.”

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Posted 10 months ago

“Good Quality product, great price, speedy delivery and easy to use website. I have already placed my second order.”

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Posted 10 months ago

“A wide range of products and quick delivery of clearly labelled samples assisted our selection. What is really good is being able to talk to someone who is on the ball, knowledgeable and in our case, set up special delivery conditions. And remained helpful when I came back and amended the order. Thank you Jesse!”

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Posted 10 months ago

“After months of research, samples and some more samples I ended up, due to a personal contact not using DCTUK. However, their site is clear and fun. They keep in personal contact with ideas and up for reducing price if you find another deal. Really good service. A special shout out for Chloe. She was friendly, professional and knows how to relate to a customers ideas and changing of them! As said, didn't buy from them in the end but I fully recommend them !!”

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Posted 10 months ago

“Excellent service. Very quick turnaround.”

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Posted 10 months ago

“Very easy to deal with, quick responses and good back office team as well. Would recommend.”

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Posted 10 months ago

“very good service and quality”

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Posted 10 months ago

“From the minute I asked about the possibility of a carpet tile sample D.C.T. UK have assisted in making sure we were assisted all the way, with 10% off our order & free delivery. The tiles were delivered in the hour time-frame, so would always use dctuk with their easy going, friendly, knowledgeable 1st class team.”

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Posted 10 months ago

“Very good service and delivery. Good value for money with discount and free delivery.”

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Posted 10 months ago

“Five star service without a doubt. Easy ordering system. Excellent customer service both at point of sale and after care. Cheapest prices too ... Great service - happy to recommend.”

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Posted 10 months ago

“Placed the order - fab, friendly and very helpful sales lady. Received order confirmation, plus information of expected delivery. Delivered when expected. A follow up email to check delivery had been received and everything was ok. Great service from start to finish.”

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Posted 10 months ago

“Great advise and good service. Dedicated staff”

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Posted 10 months ago

“Service good, not the cheapest but I did get an extra 4 sample tiles, since I needed 52 tiles. Chris Lewis was very helpful and checked that the delivery was satisfactory However I would have liked to have the option to deliver the parcel to my neighbor instead of having to wait in all day”

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Posted 10 months ago

We are very pleased to see you are happy with the customer service! If you were to place an order with us in the future, DPD have an option to 'leave with neighbour'. You can select this through DPD. We hope you love your new flooring. Thank you again for your order!

Posted 10 months ago

“Great team to work with on a project. Had a challenging deadline and they delivered.”

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Posted 10 months ago

“Fabulous service and delivery. Ordered incorrectly and they helped me ! Thanks Ross and Christopher”

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Posted 10 months ago

“Excellent service from DCTUK, quick delivery despite Heuga carpet tiles not being the most popular flooring. Kept updated on status of order and goods as described on website, couldn't fault them. MG”

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Posted 11 months ago

“Outstanding service! Ms Jesse Kaur took the time to understand my needs, she has gone up and beyond to provide the perfect solution, from start to finish she was friendly, efficient and trustworthy. Her commitment to customer satisfaction, following up at pace to my every need, has really stood out. It was a pleasure to do business with her. Highly recommended.”

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Posted 11 months ago

“Excellent service all round. Highly recommended”

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Posted 11 months ago

“Really good carpet squares look very hard wearing and nice on the feet. The customer service is really great as well. Thank you”

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Posted 11 months ago

“Great service from DCTUK, delivered as promised and a nice email touching base to to see if the order was all good with the delivery.”

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Posted 11 months ago

DCTUK is rated 4.8 based on 3,860 reviews