DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,928 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,928 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Anonymous

Paul From Sunny Scotland

Hilary Harwood

DCTUK 5 star review on 21st October 2024

Perfect Shutters

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with applying the discount code when I ordered online so contacted Chloe in Customer Services and she sorted it out for me. I placed the order on Thursday and received delivery the next day which was amazing. The carpet tiles we ordered are exactly what we wanted. We have two more rooms to decorate and carpet so will definitely be using DCUK again.”

Helpful Report

Posted 11 months ago

“Very helpfull service throughout. Used DCTUK several times and the team are always on hand to help. products/materials delivered within a sensible time with no hassel”

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Posted 11 months ago

“Really helpful and quick. I was only after a small order and they still took care of me and gave me excellent service”

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Posted 11 months ago

“Service over and above, polite curious and prompt. Recalled an old order to confirm what I had bought and what I needed again. Provided all assistance I required and dispatched my order swiftly and accurately”

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Posted 11 months ago

“Delivered on time as promised. Look good but still to be fitted”

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Posted 11 months ago

“Tiles ordered, delivered on time, one happy customer thank you. Great servcie”

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Posted 11 months ago

“Straight forward, very easy transaction. Choose your tiles, place order, pay and the tiles are delivered within 48 hours with no fuss. Great communication confirming order and delivery status. Would highly recommend.”

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Posted 11 months ago

“Very happy with the service and quality of the carpet tiles we have ordered! Staff are very helpful and friendly. Speedy delivery with both purchases so far. We will absolutely be using DCTUK again for any future purchases!”

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Posted 11 months ago

Thank You we look forward to your next order!

Posted 11 months ago

“Very friendly and helpful man helped me through the process and I got the sample in good time . Thank you”

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Posted 11 months ago

Cheers Gerry quick and easy is what we like.

Posted 11 months ago

“Great service & quick delivery!”

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Posted 11 months ago

“I would like to leave some very positive feedback for Chloe. She has been super professional, extremely helpful, and so friendly in her approach. It is rare to experience such wonderful customer service these days and Chloe really stands out for the support she has provided. It has been a pleasure dealing with her.”

Helpful Report

Posted 11 months ago

Thank you for your feedback you have made Chloe's day!

Posted 11 months ago

“Great price, extremely fast delivery, with an account manager who kept me updated along the way. After delivery was made, they followed up again to ensure everything had gone well. Great service!”

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Posted 11 months ago

“International delivery handled perfectly. The product was top quality and matching the description.”

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Posted 11 months ago

“Absolutely a wonderful firm I’ve bought twice form them in the past 2 years,There response after your first call/email is brilliant!And delivery is very quick!Very good firm all round Thankyou DCTUK”

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Posted 11 months ago

“Great customer service and fast delivery”

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Posted 11 months ago

“I ordered carpet tiles which were unfortunately the wrong colour. The price offered for the return was very steep, luckily my son was able to post them back. I’m now awaiting my refund.”

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Posted 11 months ago

“I ordered some tiles at a great price, delivery was quick but due to an error on my part they were sent to the wrong address, Ross Smith the despatch manager sorted re-collection and got them to me a day later! Customer service at its very best!! Thanks again Ross and DCTUK!!”

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Posted 1 year ago

“Chloe was very helpful with follow up emails - will definitely use again.”

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Posted 1 year ago

“This is the second time I have purchased and Customer Service is brilliant!”

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Posted 1 year ago

Thank you Pat see you again for the hat trick of orders!

Posted 1 year ago

“Chloe and Chris were extremely helpful and knowledgeable. The service and communciation flow was excellent. I highly recommend and will not hesitate to use dctuk in the future.”

Helpful Report

Posted 1 year ago

DCTUK is rated 4.8 based on 3,928 reviews