DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,860 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris Lewis and Ria Browne have done an excellent job in helping me with my order, a credit to the company!”

Helpful Report

Posted 1 year ago

“I can’t rate the friendly and helpful customer service I received high enough. I have ordered carpet tiles from DCTUK several times before and when I considered a new carpeting project, the sales adviser couldn’t have been more helpful and unbelievably patient. Nothing was too much trouble for him and he made the whole experience so easy, fun and personal. I was able to use discount codes and the delivery was so quick and very professional. I was even sent an email to check if my order had been satisfactorily delivered. I wouldn’t hesitate to recommend this company.”

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Posted 1 year ago

“Excellent service. Sample arrived quickly and order received within the week from ordering. Brilliant communications throughout. Flooring is super and easy to lay.”

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Posted 1 year ago

Thanks so much for your review Paul, and for the fab photos! Looks amazing!

Posted 1 year ago

“Another excellent purchase and service from DCTUK. Prompt delivery and an excellent price. Thank you to all who made it run like clockwork. Next day delivery to a remote location, fantastic! Kielder Campsite.”

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Posted 1 year ago

“Great communication from ordering to delivery of the tiles. Speedy delivery as well which helped as my local flooring store had not been able to supply what I needed to complete a job. Will definitely use again.”

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Posted 1 year ago

“Great service. Wanted to place a bulk order and asked for discount. Very helpful and tentative sales team. Checked in with us every step and ensure we were kept up to date. Would deal with again.”

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Posted 1 year ago

“Excellent service and quick delivery. Fabulous quality floor tiles. Perfect for what i needed.”

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Posted 1 year ago

“Arrived on time stated. Good quality tiles. Only disappointment was had to pay for extra tiles as boxes of 20 could not be split.”

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Posted 1 year ago

“Excellent service. Very helpful. Prompt delivery.”

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Posted 1 year ago

“I received very attentive and efficient service throughout. My order was also received the day after I placed it, which was excellent.”

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Posted 1 year ago

“Great Quality, this is a further order of these carpet tiles for another project. I was so impressed with the first purchase that I didn’t hesitate to return to DCTUK again. I was not disappointed - excellent next day delivery and brilliant product.”

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Posted 1 year ago

“I make no appologies for a long review: From Good Friday to Easter Monday the company was closed. However, I had a phone call on the Saturday from Chris to inform me of a delivery and an email from Ross on Easter Sunday with regards to a new order I had just placed. What excellent customer service! (The carpet tiles are great too) I would highly recommend dctuk to anyone wanting peace of mind that their order is being looked after by dedicated and helpful staff. Thank you, Chris and Ross in particular.”

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Posted 1 year ago

“Hi the carpet tiles are very good and comfort to walk on and easy to lay many thanks”

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Posted 1 year ago

“What a lovely company to deal with, samples sent quickly, followed by phone call, ordered and delivered quickly and such good quality, not flimsy and neat cut edges so they meet perfectly would highly recommend”

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Posted 1 year ago

“The service is friendly, and the staff is very helpful.”

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Posted 1 year ago

“Chloe helped me in a timely manner, all the while maintaining a polite approach. Thank you for the help Chloe, you was a massive help!”

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Posted 1 year ago

“Very happy with my order, speedy service and good communication. Thank you”

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Posted 1 year ago

“Great service from start to end - would recommend.”

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Posted 1 year ago

“Great service and quick and fast delivery”

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Posted 1 year ago

“Samples received quickly.”

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Posted 1 year ago

DCTUK is rated 4.8 based on 3,860 reviews