Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although not a fault of Direct Dance a provision should have been made for delivery and Royal Mail postal strikes. To wait 11 days for a delivery is unacceptable nowadays.”

Helpful Report

Posted 3 years ago

We are sorry that the parcel took so long to arrive. We despatched it within 72 hours of receipt but Royal Mail delays outside of our control meant it was not delivered until the 28th. We have put a message on the delivery section of the checkout about the strikes and offer an upgrade if required.

Posted 3 years ago

“Good quality goods and prompt delivery”

Helpful Report

Posted 3 years ago

“Great footless tights for my daughters dance competition. Very well made and comfortable for ease of movement. Fast shipping and good service communication.”

Helpful Report

Posted 3 years ago

“Speedy delivery.Ordered 1st position prestige romantic tutu on pants white. Fits well but very strange smell emanating from the tulle…have washed to help rid of smell. Tulle much stiffer than expected - I know it will soften up but…🙁”

Helpful Report

Posted 3 years ago

We are please that the tutu fits well. The smell is the result of the stiffening agent used. If hung in an airy room this should disappear.

Posted 3 years ago

“Brilliant service, very quick and secure delivery. The leotard is beautifully made.”

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Posted 3 years ago

Thank you for the 5- star review, it makes our day when we hear positive comments.

Posted 3 years ago

“I messaged Dance Direct as I had unfortunately left things a bit late and needed uniform urgently. They kindly contacted the warehouse directly and got this resolved on the same day to be dispatched.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service, and I will pass your comments on to the team.

Posted 3 years ago

“We received the items promptly and the outfit was perfect for my daighteres performance. The items we did not use were easy to return. Definitely Recommend :)”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great product and good value”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good quality, delivery and return responsibility.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Item not received - please advise”

Helpful Report

Posted 3 years ago

Royal Mail tracking shows this was delivered on the 28th. If you have not received it please contact hello@dancedirect.com who will help you.

Posted 3 years ago

“Fantastic service, easy to order on the website, dispatched efficiently, arrived on time. Thank you very much, will be ordering again from you”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and website, and I will pass your comments on to the team.

Posted 3 years ago

“The first position dipped hem costumes I ordered for my grandaughters arrived via next day delivery, beautifully presented and are of excellent quality. The girls are thrilled and have been dancing in them every day since. I will certainly order from you again.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments, and it is great to hear your granddaughters are happy with their new costumes.

Posted 3 years ago

“Lovely leotard at good price, ordered two sizes as unsure of sizing, not bought this brand before. Great foot thongs”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear you are happy with your purchases.

Posted 3 years ago

“Cycle shorts. Excellent value good quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Excellent product, as described. Arrived swiftly.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Item is really see through not ideal for young adults.”

Helpful Report

Posted 3 years ago

We are sorry that you did not like the leotard. Nylon Lycra is not a thick fabric and as this style is not lined it does tend to be see through. Please feel free to return it for a full refund.

Posted 3 years ago

“Great service! They originally sent wrong size but after a quick email they promptly sent out the correct size!”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service, and that we resolved the issue promptly.

Posted 3 years ago

“Lovely quality, speedy delivery. Couldn’t ask for better”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Great quality and value for money.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Quick shipping.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews