Dance Direct Reviews - Read 2,990 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,

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Dance Direct 5 star review on 14th May 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful leotard, quick delivery and updates all the way. Would order again”

Posted 2 hours ago

“Amazing quality products for my daughters ballet kit,arrived in a few days,will definitely order again soon!”

Posted 3 hours ago

“Received products promptly and they were according to spec and description.”

Posted 10 hours ago

“Everything was delivered promptly. Only issue was the ballet shoes were at least 2 sizes too small.”

Posted 1 day ago

Thank you for the review. I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Please contact hello@dancedirect.com to help resolve this.

Posted 13 hours ago

“Items came within the 5 working days. Very happy.”

Posted 1 day ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 13 hours ago

“I usually find what I am looking for as Dance Direct has a good selection of dance products. Delivery timescale is reasonable. Some better size specification would be useful as different brands have slightly different sizing.”

Posted 2 days ago

It is really nice to hear positive comments and I will pass them on to everyone here. The sizing issue is always a minefield because as you say the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size.

Posted 14 hours ago

“Lovely leotard, great quality material and perfect size.”

Posted 2 weeks ago

Thank you for the product review I will pass this on to the buying team.

Posted 2 weeks ago

“Perfect timing and in good condition but I recommend getting a size bigger as I brought size 4 but it felt like a size 3”

Posted 3 weeks ago

The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Your comment about going up a size will help other buyers. Thank you.

Posted 2 weeks ago

“My daughter was happy with her ballet shoes. It was delivered on time.Thank you xx”

Posted 3 weeks ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 weeks ago

“Very happy with service from start to finish”

Posted 3 weeks ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 weeks ago

“Very pleased and very food quality.”

Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 month ago

“Quick delivery, great quality! Brilliant value for money :)”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Looks good and comfy fit.”

Posted 1 month ago

Thank you for the product review I will pass this on to the buying team.

Posted 1 month ago

“Purple hoodies ordered, items were received within time frame given, contacted by phone to check this as ordered for a specific reason and helpful response on phone”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“I have purchased 3 outfits now - all delivered within days of ordering. Fortunately I had made a call to the company and was advised to order by chest size not age - the outfits are on the small size. Costumes are lovely and absolutely delighted 2 budding dancers.”

Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 month ago

“My daughter loves her dancing dress and shoes! Thank you. The shoes do rub her feet a bit but this may just be because they’re new still.”

Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 month ago

“Fast delivery and items were as expected”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“All the products were excellent, they fit as described on those that I ordered them for and good quality, however one of the leotards was missing a little stitching where the silver stripe was sewn into the body, caused a hole the size of a penny (I just sewed it up). Thank you.”

Posted 1 month ago

I am sorry that you had to sew up the hole, we do quality check our garments but sometimes one slips through the net. If this happens again please email a photo to hello@dancedirect.com who will help you.

Posted 1 month ago

“Requested an exchange as the shoes were too small. Awaiting confirmation that this is being processed”

Posted 1 month ago

Thank you for the review. I can see that this has been dealt with by the customer service team.

Posted 1 month ago

“Delivered on time and as it says on the box. Great shoes”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

Dance Direct is rated 4.58 based on 2,990 reviews