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Dance Direct Reviews

4.7 Rating 6,677 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,677 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 8th April 2024

Dance Direct 5 star review on 8th April 2024

Dance Direct 5 star review on 28th March 2024

275

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely looking leotard when on nice design slightly to small for my daughter just managed to fit her in, and there was a slight buckle where the stitches joined the back piece to the front piece, couldn't send it back as needed it for an exam which she had the following week”

Posted 3 days ago

I am sorry that the leotard did not fit well. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 2 days ago

“Fast service and always have good brands stocked”

Posted 3 weeks ago

Thank you for your review. It is good to hear that you are happy with our service as we pride ourselves on our product selection.

Posted 2 weeks ago

“Fast delivery - no return form cam with delivery”

Posted 4 weeks ago

Thank you for your review. It is good to hear your order arrived promptly. The returns form can be downloaded from the website.

Posted 4 weeks ago

“Nice product for the amount of money spent!”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 weeks ago

“Great choice on website.”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Great service and order arrived in good time. Ballet shoes and tap shoes are good quality and fit well.”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Beautiful costume but to small so sent back 9 days ago for an exchange and have not had any correspondence back about return or replacement, a little worried.”

Posted 1 month ago

Please contact hello@dancedirect.com who will help you,

Posted 1 month ago

“Items delivered quickly and well packaged.”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Beautiful shoes, Daughter very pleased!”

Posted 1 month ago

Thank you for your review. It is good to know you and your daughter liked the shoes.

Posted 1 month ago

“Buy all my leotards and dance shoes from here, they always have amazing stock and choice.”

Posted 1 month ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Very easy to order and quick service (I paid for next day delivery.) only lost a star because I had to pay for next day delivery”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“Dance direct gas a diverse array of stock .. I had a few isdilues with getting contact back from them I had to go to PayPal to get a response but I finally got a response but it wasn't very helpful as I was questioning sizing as the 2 original sizes I purchased didn't measure up with the online size guide coming up quite a bit smaller”

Posted 1 month ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 month ago

“Quick delivery, all in good condition packaging wise. Would be grateful for slightly more communication regarding returned items for refund and exchange”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on your comments to the team regarding the returns process.

Posted 1 month ago

“Good quality, quick delivery too”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 month ago

“Easy to use and find what your looking for. Could have a little bit more information what each shoe type is for.”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“Great value & perfect for any dance needs”

Posted 2 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Delivery when they said they would”

Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 2 months ago

“Fast delivery easy return and prompt refund”

Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 months ago

“Wonderful costumes and great delivery”

Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“The delivery was quick, the tracking did not work and I did not receive a confirmation email of the delivery. The item is high quality and looks and feels very nice.”

Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the tracking did not work but glad to hear you got the order.

Posted 2 months ago

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Dance Direct is rated 4.7 based on 6,677 reviews