Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,765 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th May 2025

Megan

Dance Direct 5 star review on 17th May 2025

355

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not tried it yet but it does look food”

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Posted 1 week ago

Thanks Funmi for your review!

Posted 1 week ago

“Always the best quality!”

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Posted 2 weeks ago

Thanks for your review Emma :)

Posted 2 weeks ago

“Hats were amazing quality ! Just a tad big but worth money. Used for st trinian's at a butlins weekender.”

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Posted 3 weeks ago

Hi Keirah, thank you for your feedback, I will pass your comments onto the relevant team.

Posted 3 weeks ago

“Very quick and efficient. Pleasant to delay with if there are any issues such as sizing with stock.”

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Posted 3 weeks ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 weeks ago

“Lovely products and quick delivery. Simple returns policy. Returned one item as it was too large. Just waiting on acknowledgement of this return and refund.”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and the products as we always do our best to look after our customers.

Posted 1 month ago

“Great delivery of items very fast”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 month ago

“Wrong sized item set but replacement sent quickly without need to return wrong item. Items also good quality and quick delivery. Far cheaper than local dance shop.”

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Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service despite the initial error and I will pass your comments on to the team.

Posted 1 month ago

“Lovely dress but abit to small”

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Posted 2 months ago

“Quick and good service.”

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Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Fast delivery is the most important thing for me, thank you.”

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Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Very quick delivery!”

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Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Great service. Fast delivery”

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Posted 2 months ago

Thank you for your review and great photo!

Posted 2 months ago

“Wide range of products, cheaper than most other websites, fast delivery”

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Posted 2 months ago

Thank you for your reivew!

Posted 2 months ago

“Good service and price, however delivery took longer than expected so would need to order well in advance of when needed.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service. On the website it does say "Please allow up to 72 hours (3 working days) between order placement and despatch of your order.". Once they are with the Delivery Service we no longer have any control over the delivery date and time. To ensure a speedier service, orders can be placed on a working day, before 3pm on a next business day delivery and they will be despatched on the same day.

Posted 3 months ago

“Speedy delivery and quality attire.”

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Posted 3 months ago

Thank you for your review Gemma!

Posted 3 months ago

“The skirts I ordered were very good quality. The company sent emails with order confirmation and once the order was sent. They offer free returns for products in resellable packaged condition. Which is helpful.”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 months ago

“Very good service just the suede tips I ordered don't fit my pointe shoes”

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Posted 3 months ago

Thank you for the review about our service. I am sorry the suede tips did not fit. Please feel free to return them

Posted 3 months ago

“Fast delivery and great customer service”

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Posted 3 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 months ago

“Pleased with the products but communication about a refund for the items I'd returned (I'd bought 2 sizes of the ballet shoes) was poor, but sorted promptly once I emailed them.”

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Posted 3 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I apologise for the delay in responding to your returns query but am glad to hear it was sorted out by the team.

Posted 3 months ago

Dance Direct is rated 4.7 based on 7,765 reviews