Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes arrived promptly and were true to size . Good service.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“Very quick delivery arrived in time for the festival, great quality product”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods, and that the order arrived quickly. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Cannot fault the service and delivery time of Dance Direct. I used the last year and had ordered the wrong size, the exchange was done with no fuss at all.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service, and that your order arrived promptly.

Posted 3 years ago

“Easy to use website. Fast delivery, great quality items.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and that your order arrived promptly.

Posted 3 years ago

“This is a lovely Tutu. Great quality and fit. It looked fantastic on my photo shoot. Fast delivery service too. 100% recommend this company.”

Dance Direct 5 star review on 10th November 2022

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments. The tutu looks great!

Posted 3 years ago

“Ballet Shoes were delivered promptly. Good size/fit - thank you. All previous orders with you have been successful, def recommend!”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Very good service”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

“The best quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods

Posted 3 years ago

“Really lovely quality items which arrived quickly and without incident.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“The dance wear i bought is great quality and arrived quickly and accurately. I would definitely recommend!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Thank you for the recommendation.

Posted 3 years ago

“Paid for next day delivery7 days later I’ve still not received my order.”

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Posted 3 years ago

I am sorry you have not received your parcel. According to the tracking Fedex attempted delivery on the 7th and 8th but there was no-one home to take delivery. It is out again today.

Posted 3 years ago

“Good quality dance clothing. It was disappointing that the ballet dress we needed (lemon) is only available from 1st Position and the size was out of stock for weeks - with Dance Direct unable to notify me when it became available again so it was just pure luck I happened to look on the site at the right time! It would also be helpful to have some guidelines re sizing for 1st Position leather ballet pumps as it took two orders with several sizes being ordered and then needing to be returned to get the right size - which appears to be a full 3sizes larger than the child's current shoe size.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“speedy delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 3 years ago

“Efficient service.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

“Everything I needed for my daughter's first RAD ballet exam. Fantastic quality at a reasonable price with quick delivery.”

Dance Direct 5 star review on 8th November 2022

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection. Thank you for the lovely photo and we wish her all the best in her exam.

Posted 3 years ago

“A great company, always buy all my dance clothes and shoes from here, without fail have amazing quality. Never any issues and also great fast delivery!”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“I order my little ones dance wear and I got all together in great timing! The quality is amazing for the cost!:)”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the good value of your purchase.

Posted 3 years ago

“Great product and service”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of the products.

Posted 3 years ago

“Nice costumes to nice prices, and short delivery time even to Norway:) Hopefully the quality is good too🤞🏼”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery to Norway. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good quality and fast delivery”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews