Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was very easy to use with a good search tool. Was impressed how easy it was to see what sizes were available. Good quick delivery and was well packaged.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly, and I will pass your comments on to them.

Posted 3 years ago

“Very easy to deal with. I had some problems which were dealt with quickly and professionally.”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Great company, good quality products”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service, and the quality of your goods.

Posted 3 years ago

“Quality and price were perfect .very comfortable to wear”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“The leotard I purchased for my daughter is very poor quality and see through. I’m in process of doing a return which is also causing a headache as need printers etc.”

Helpful Report

Posted 3 years ago

Hi Heather, thank you for your feedback. I am sorry the leotard did not meet expectations. Please feel free to contact our Customer Service team who will be able to assist you. When arranging your return, you can select to have Royal Mail collect from your door, and they provide the label so you have no need to print anything yourself.

Posted 3 years ago

“Great quality & price, fast delivery will use site again.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great quality and service, I was worried about the ballet shoe size but took the recommendation as per size guide and they fit great! The tights are abit big but I did opt to buy a larger size so that was an error on my side for sure x”

Dance Direct 5 star review on 22nd November 2022

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of your goods, as we always do our best to look after our customers.

Posted 3 years ago

“I recently bought tights from dance direct and they arrived quickly and were not damaged”

Helpful Report

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“I ordered all black trainer jazz shoes with patent black trim. My daughter had specific uniform requirements, but the shoes that came had a pink trim in them. Quite disappointed.”

Helpful Report

Posted 3 years ago

“I’ve only just started dancing but couldn’t find my size shoes 8 until I came across you website Thank you Linda”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with your new dance shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Excellent customer service resolving an initial fault quickly so that I was able to reorder as soon as possible. Tap shoes lovely soft leather and very comfortable. I have recommended Dance Direct to fellow tap dancers and would definitely buy from them again”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments, and that you have recommended us to your fellow tap dancers.

Posted 3 years ago

“Great service and great quality items”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our products.

Posted 3 years ago

“I recently bought a Dipped hem lyrical 2 piece. Had some issues with the size of the original order and had to return it and re order the next size up. I absolutely love this outfit, the colour and fit were perfect on the second order. My daughter looked and moved beautifully in it. The quality was perfect and didn't move once through the entirety of the performance. Will definately be ordering again when a new costume is needed.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 years ago

“Items just as described. Shipped and received promptly! Thank you”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Really great company. Super efficient delivery. Jennifer in customer services was very helpful.”

Helpful Report

Posted 3 years ago

Thank you for your 5-star review. It is good to hear that you are happy with our service, and I will pass your comments onto Jennifer.

Posted 3 years ago

“Dance direct have been able to provide a great range of the dance shoes that I was looking for. The ordering process was very straight forward and they were delivered promptly. I highly recommend Dance Direct for their excellent customer services and wide range of dance wear.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and product range, as we always do our best to look after our customers.

Posted 3 years ago

“Great quality and true to size!!”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Really easy to use website. Fast delivery and excellent customer care.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with our service and the website. The IT team have worked hard to make it user friendly.

Posted 3 years ago

“Absolutely amazing. Stunning products, fast delivery and very helpful staff who respond quickly to any queries. Highly highly recommend. 10 out of 10”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments.

Posted 3 years ago

“Fishnets with lace trim very trendy and strong. Like nice on light or dark skin tone”

Dance Direct 5 star review on 17th November 2022

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews