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Dance Direct Reviews

4.7 Rating 6,717 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,717 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 5th May 2024

Dance Direct 5 star review on 25th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items at very good prices and really helpful staff at the end of a phone.”

Posted 13 seconds ago

“I’ve purchased ballet shoes and a ballet vanity case from Dance Direct. The shoes are great and very reasonably priced. The vanity case isn’t sturdy and not like a case unfortunately, though the design is pretty. I’m not confident it will last long. Generally happy with Dance Direct and delivery is usually quite quick.”

Posted 5 hours ago

“Fabulous for all my daughters Dave needs and great value for money!”

Posted 20 hours ago

“Good quality costumes. Easy to order. Would recommend.”

Posted 22 hours ago

“My tights came efficiently, nicely packaged.”

Posted 1 day ago

“I've been shopping from Dance Direct for well over a decade and love the shop! It's my first stop for all dance basics and especially in the sale. Highly recommend.”

Posted 1 day ago

“Always pleased with items and quick delivery”

Dance Direct 5 star review on 5th May 2024

Posted 1 day ago

“i love dance direct! very good shipping and high quality items! very trustwotthy”

Posted 2 days ago

“Great purchase, quick delivery”

Posted 3 days ago

“Everything ran smoothly, from ordering to delivery. Excellent service.”

Posted 3 days ago

“Great selection of products, always been good quality and quick delivery. Very happy customer.”

Posted 4 days ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 days ago

“I received my items which were unfortunately a size too small so I have returned them and asked for an exchange for the next size up. I am still waiting for confirmation they have been returned successfully so new items can be shipped but so far my experience has not been a bad one.”

Posted 4 days ago

Thank you for the review. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. Your exchange should be with you soon.

Posted 4 days ago

“Great service, fast delivery.”

Posted 4 days ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 4 days ago

“Absolutely rubbish on return items might take upto 28 days for refund quick enough to take your money”

Posted 5 days ago

I am sorry you are not happy but I think you may have misread the Returns Policy. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The return will be processed within 14 days and your money refunded.

Posted 5 days ago

“They have a good selection of dancewear at affordable prices and their customer service is responsive when there are any issues, returns are processed in the window stated. Have had one or two issues with discrepancies in item descriptions on their website, and return funds, so have knocked off a star. But overall very good experience.”

Posted 6 days ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and the team are always only too happy to help.

Posted 5 days ago

“Always great products and reliable delivery.”

Posted 1 week ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 5 days ago

“I love Dance Direct! It’s such good quality :)”

Posted 1 week ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 5 days ago

“Ordered a lovely contemporary costume Great quality Came really quickly Would use them again”

Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 5 days ago

“Quick response to any questions asked. Great customer service”

Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 5 days ago

“Dance Direct are very prompt in their service and delivery”

Posted 1 week ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 5 days ago

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Dance Direct is rated 4.7 based on 6,717 reviews