Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,317 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,317 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, quick delivery.”

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Posted 58 minutes ago

“Always speedy delivery when I order from you. Thank you, my daughter will be very happy at xmas”

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Posted 19 hours ago

“Dance direct offer a great range of dance wear at good value prices, especially when they have good offers on, delivery was quick and nice easy returns service too”

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Posted 21 hours ago

“Superb value, prompt delivery”

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Posted 1 day ago

“Very good quality, perfect for young girls.”

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Posted 4 days ago

Thank you for your review.

Posted 3 days ago

“The delivery wasn’t long at all the things that came are good quality and my daughter will love these come Christmas Day”

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Posted 4 days ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 days ago

“Dance shoes came quickly and are good quality”

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Posted 4 days ago

Thank you for the product rating.

Posted 3 days ago

“Needed order urgently and, having emailed them, they got the order to me on time. There was a minor issue with one item which they resolved promptly. Was worried as there was no telephone number but needn't have worried, customer service was great.”

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Posted 4 days ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 days ago

“Super service and delivery”

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Posted 5 days ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 4 days ago

“Amazing! Great costumes, great staff and amazing customer service- really helpful and informative”

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Posted 5 days ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 days ago

“Perfect present for my grandchild. Delivery was on time. Thanks.”

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Posted 5 days ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your grandchild's present..

Posted 4 days ago

“Always find what I’n looking for.”

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Posted 5 days ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 days ago

“Daughter looking forward to practice, good delivery. A little larger than expected!”

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Posted 5 days ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 4 days ago

“Amazing outfits quick delivery very happy”

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Posted 5 days ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 days ago

“Excellent service and product knowledge. Daughter felt comfortable getting her shoes fitted. Even through they can post out and have an online service, we travel through to the shop to get her highland shoes as the service is great!!”

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Posted 6 days ago

Thank you for the review but we do not have a physical shop. Ours is just an online service.

Posted 4 days ago

“Great service, webiste is easy to navigate, I liked the variety of filter options, unlike other websites where you spend time having to scroll through the products, however one of the filters may not be working as it should.”

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Posted 6 days ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 days ago

“We always order from dance direct for my daughter’s Jazz shoes. This time, there was a slight defect with the left shoe. I emailed to let them know and Denisa one of the customer service advisors was wonderful. Very efficient, kind and friendly, resolving the problem quickly. They are a wonderful company with excellent customer service. Denisa you are a star!”

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Posted 6 days ago

Thank you for the wonderful review, I have shared your comments with the whole team.

Posted 4 days ago

“Fantastic service and product.”

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Posted 6 days ago

Thank you for your review. It is good to hear that you are happy with our service and products.

Posted 4 days ago

“Good item and frequent updates on tracking, fast delivery and good prices!!”

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Posted 6 days ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 days ago

“Efficient service and excellent product”

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Posted 1 week ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 days ago

Dance Direct is rated 4.7 based on 7,317 reviews