Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my jazz shoes, soft leather & light! And very pretty!”

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Posted 3 years ago

Thank you for your review. It is good to know you liked the jazz shoes and we hope you enjoy dancing in them.

Posted 3 years ago

“Items arrived as intended. But I was disappointed it took so long to be sent. The website said dispatch was within 72 hours (which is quite slow anyway) but apparently that excludes weekends (which the website didn’t say at all) and “dispatch” just means that they’ve printed the label, not that they’ve actually dispatched the parcel. So an urgently needed item that was ordered on Sunday morning was collected by the courier at 5pm Wednesday evening and arrived on Thursday afternoon. And that was the “express” delivery at £6.60! (I don’t expect a small business to operate 24/7 but I would expect items to be sent out sooner than that.)”

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Posted 3 years ago

Thank you for the 4 stars, although you were not happy with the delivery timescale. This is something the despatch team are working on and hope to resolve it soon.

Posted 3 years ago

“BEWARE MISLEADING Pay £6.50 for next business day, recieve 5 days later (too late for when needed) Complain and they send you a screenshot of their website which states 72 hours until dispatch!”

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Posted 3 years ago

I am sorry you were not happy with the delivery time. This is something that is currently being investigated and will be resolved soon.

Posted 3 years ago

“The pants were fine,the postage is another story,I paid £6 for next day delivery,came 3days later,I had emailed them twice and not once did I get a reply”

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Posted 3 years ago

I am sorry that you did not get a reply to your email but I understand that the Customer Service Team have been in contact with you now to resolve your issue.

Posted 3 years ago

“Beautiful ballet shoes, great quality daughter loves them thank you 🫶🏻”

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Posted 3 years ago

Thank you for your review. It is good to know you and your daughter liked the ballet shoes.

Posted 3 years ago

“Great quality, fast delivery very pleased with our purchase.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“Excellent quality and good delivery time. Really pleased with my purchase for my granddaughter.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the quick delivery. I hope your granddaughter loves her present.

Posted 3 years ago

“Dance Direct was recommended to me, website is easy to navigate, order received within 2 days”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. It is also nice to hear that your order arrived so quickly.

Posted 3 years ago

“Good service.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service

Posted 3 years ago

“Great value, amazing quality, quick delivery. I have one extremely happy girl. Thank you.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments and we love to hear we have made your girl so happy.

Posted 3 years ago

“The Irish dancing dresses are of a very high quality and arrived in New Zealand very quickly.”

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Posted 3 years ago

Thank you for the review. We are pleased to hear that you liked the quality of the Irish dresses and that we got the across the globe to you so quickly.

Posted 3 years ago

“I trust the site and the ballet shoes are very good. I ordered a pair and they arrived in 3 working days.”

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Posted 3 years ago

Thank you for the review. It means a lot to us that you trust us as we always do our best to look after our customers and deliver as quickly as we can.

Posted 3 years ago

“Happy with my purchase though paid for next day delivery and received it 3 workng days later!”

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Posted 3 years ago

Thank you for the review. I am pleased that you are happy with your purchase but sorry that the delivery was not as quick as you expected. When you pay for FedEx 24 hour upgrade option, orders are despatched within 72 hours of the order being placed and then delivery is within 24 hours of the despatch date, unless this happens to be a weekend. We cannot guarantee a next day delivery and am sorry if this is what you were expecting.

Posted 3 years ago

“The quality is near immaculate and I don’t have much issues with it. I have quite long arms and my leotard doesn’t really reach my wrists, but other than that, the quality is perfect, delivery time is so fast!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Fast delivery, great value, great quality. Absolute love the dress.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Quick professional service goods of high quality”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods.

Posted 3 years ago

“High quality costumes that fit the sizes specified, delivered quickly and good returns policy.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Quick delivery and quality made Items”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 years ago

“Very good sales company. My family have ordered from here multiple times and had all our items arrive in perfect condition. Also not had any problems with returns before.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Lovely costume received. Came in it’s own costume carrier and hair piece included also.”

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Posted 3 years ago

Thank you for your review. It is good to know that you are happy with your new costume.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews