Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy-to-use website, good prices and quick delivery. thankyou”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly.

Posted 3 years ago

“Ordering was quick and easy. Delivery was prompt and the skirt is exactly as expected. Will definitely use them again.”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars, it makes our day when we hear positive comments.

Posted 3 years ago

“Quick delivery .good quality”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of you purchase.

Posted 3 years ago

“Delivered quickly and outfit is super comfy and pretty”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“I can't review the items I purchased as I haven't got them yet as they are held up in Royal Mail having been dispatched 5 days ago.”

Helpful Report

Posted 3 years ago

Sorry to hear that your order has not yet arrived with you. We dispatched it within 72 hours of receipt, but Royal Mail strikes have caused the delivery of your parcel to be delayed. You can track your parcel on the Royal Mail website.

Posted 3 years ago

“Swift delivery of a new unitard for my son. He reports that it’s the most comfortable one he’s had yet! Thank you.”

Dance Direct 5 star review on 30th November 2022

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that your son is happy with the quality of his new unitard. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Brilliant product and arrived in a decent amount of time thank you, they are helping drama school so much ❤️”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly. It is great to hear that your purchase is helping you with your professional training.

Posted 3 years ago

“Amazing costumes amazing coustumer service”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and your purchas. It makes our day when we hear positive comments.

Posted 3 years ago

“Very thin, not suitable for a child that needs to wear a bra”

Helpful Report

Posted 3 years ago

We are sorry that you did not like the leotard. Nylon Lycra is not a thick fabric and as this style is not lined it does tend to be see through. Please feel free to return it for a full refund.

Posted 3 years ago

“Although not a fault of Direct Dance a provision should have been made for delivery and Royal Mail postal strikes. To wait 11 days for a delivery is unacceptable nowadays.”

Helpful Report

Posted 3 years ago

We are sorry that the parcel took so long to arrive. We despatched it within 72 hours of receipt but Royal Mail delays outside of our control meant it was not delivered until the 28th. We have put a message on the delivery section of the checkout about the strikes and offer an upgrade if required.

Posted 3 years ago

“Good quality goods and prompt delivery”

Helpful Report

Posted 3 years ago

“Great footless tights for my daughters dance competition. Very well made and comfortable for ease of movement. Fast shipping and good service communication.”

Helpful Report

Posted 3 years ago

“Speedy delivery.Ordered 1st position prestige romantic tutu on pants white. Fits well but very strange smell emanating from the tulle…have washed to help rid of smell. Tulle much stiffer than expected - I know it will soften up but…🙁”

Helpful Report

Posted 3 years ago

We are please that the tutu fits well. The smell is the result of the stiffening agent used. If hung in an airy room this should disappear.

Posted 3 years ago

“Brilliant service, very quick and secure delivery. The leotard is beautifully made.”

Helpful Report

Posted 3 years ago

Thank you for the 5- star review, it makes our day when we hear positive comments.

Posted 3 years ago

“I messaged Dance Direct as I had unfortunately left things a bit late and needed uniform urgently. They kindly contacted the warehouse directly and got this resolved on the same day to be dispatched.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service, and I will pass your comments on to the team.

Posted 3 years ago

“We received the items promptly and the outfit was perfect for my daighteres performance. The items we did not use were easy to return. Definitely Recommend :)”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Great product and good value”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good quality, delivery and return responsibility.”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Item not received - please advise”

Helpful Report

Posted 3 years ago

Royal Mail tracking shows this was delivered on the 28th. If you have not received it please contact hello@dancedirect.com who will help you.

Posted 3 years ago

“Fantastic service, easy to order on the website, dispatched efficiently, arrived on time. Thank you very much, will be ordering again from you”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and website, and I will pass your comments on to the team.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews