Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't have the item in stock so they had to email after purchase and change the order, but it was straight forward and a different item was picked. Still happy to order with them again :)”

Helpful Report

Posted 3 years ago

Thank you for the lovely review. We pride ourselves on our excellent Customer Service and are pleased that you are happy with your alternative product.

Posted 3 years ago

“The quality of the clothes are amazing and last a long time when dancing regularly.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good choice of products with timely delivery and excellent customer service.”

Helpful Report

Posted 3 years ago

Thank you for the review. It is good to hear that you are happy with our service, and that you are pleased with our product selection.

Posted 3 years ago

“This order has not yet been received.”

Helpful Report

Posted 3 years ago

“My item never arrived, I ordered it 10 days ago & I needed it for my daughter's RAD exam tomorrow”

Helpful Report

Posted 3 years ago

I am sorry you have not received your parcel. We despatched it on the 5th December but due to Industrial Action by Post Office workers outside of our control it was delayed.

Posted 3 years ago

“The dance ware was of good quality and arrived on time”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“They have a fantastic range of dance brands whilst covering all the essentials you need for dancing! Plus the delivery is pretty quick too!”

Helpful Report

Posted 3 years ago

Thank you for the review. It makes our day when we hear positive comments.

Posted 3 years ago

“The strawberry practice ballroom dress I ordered was lovely quality but came up very small. The age 12 for 140 cms came up very small even though she is a quite petite just turned 10 years old and not 135 cms. Shame.”

Helpful Report

Posted 3 years ago

Thank you for your review and custom. It is good to hear that you were happy with the quality of the dress. I am sorry that the item did not fit. The manufacturers all work to different sizing standards, and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Please feel free to return them for a refund.

Posted 3 years ago

“Products in stock and arrived in the time frame listed. Good range of products available however sizes have changed and don't always correspond to high street sizes.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is great to hear that you are happy with our range of products. Unfortunately, the manufacturers all work to different sizing standards, and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Beautifully made, great dense colour . Wondering fit and lots of sizes Very good value for money”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Website easy to navigate & quick delivery. Will use again.”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and that your order arrived promptly.

Posted 3 years ago

“Great costumes, can't wait to wear for my competition.”

Helpful Report

Posted 3 years ago

Thank you for your review. Its good to hear you are happy with your costumes. Best of luck with your upcoming competition.

Posted 3 years ago

“Brilliant service, fast delivery”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“Fabulous service and delivery. Very price comparable and love the next day delivery facility.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Incredibly helpful service. Cannot fault. Thank you ever so much!”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Great service, great price, great shoes ( just a little too big , but I’ll just wear inner sole!!👍🏻👍🏻”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I love dance direct. Fast delivery and good prices for Hugh quality”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Quick and easy, ordered over the years, hassle free, true to size and description.”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Product is lovely and the delivery was on time. I ordered through top cashback and the cashback was declined though so very disappointed about this as I did everything I should and paid £58 for the item so this isn't great!!”

Helpful Report

Posted 3 years ago

Thank you for the Review. We are pleased that you liked the item and that the delivery was on time. As far as the cashback is concerned that is an issue that should be raised with Top Cashback as they are the ones responsible for the offer.

Posted 3 years ago

“Easy to order and a beautiful garment. It came promptly and thoughtfully packaged with care. My son looks super smart. Thanks very much. Great product and service”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews