Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site anormal une fois la commande est passée aucune communication possible, fais de livraison chère à la réception de l'article qui ne correspond pas du tout surtout la taille dommage, il fallait payer 15 euros en plus frais de douane alors que sur le site c'est marqué 0 frais. Une grosse arnaque 👎👎👎👎”

Helpful Report

Posted 3 years ago

I apologise for the surprise you had when your item arrived at your local customs. Unfortunately, the taxes and customs fees are out of our control. It does state in our terms and conditions on our website that these fees are applicable. On 13/12/22 we introduced a new service called IOSS, which means that all taxes are payable at our checkout. One of our customer service team members will give you a call to discuss this.

Posted 3 years ago

“Excellent quality and quick service thank you”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.

Posted 3 years ago

“Despite Royal Mail issues - ballet shoes arrived safely and in time for gifting! When I queried where they were very prompt and helpful replies from customer services so thank you”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Haven't received this yet”

Helpful Report

Posted 3 years ago

I am sorry you have not received your parcel yet. It was collected from us on the 9th December but unfortunately due to Industrial Action it has not yet been sent out for delivery. I will email the tracking number to you so you can see the status of your parcel.

Posted 3 years ago

“Everything arrived in good time especially considering the current issue of strikes. I needed a new clear back dance bra as mine snapped after years of use. This new one is perfect for my needs and super comfortable. I also ordered some leg warmers which are super comfy and keep my calves warm”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly despite the strikes and that you are happy with your purchases.

Posted 3 years ago

“Dance direct have been a great company to do business with, unfortunately the item I ordered did not fit but their delivery and returns cannot be faulted and that counts for a lot when you order on line. Thank you”

Helpful Report

Posted 3 years ago

Thank you for the great review. I am sorry that the item did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“the fast/next day delivery was a life saver when my tap shoes broke just a week before my show, and even with it being more expensive it still came to less money than buying direct from the brand”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. I hope the show is a success.

Posted 3 years ago

“Dealing with Dance Direct is simple and hassle free. Great service and fabulous quality.”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Quick delivery and great quality tights. Very happy with product will recommend to others and will buy from again. Thank you”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars, it makes our day when we hear positive comments. Its great to hear that you will recommend us to others.

Posted 3 years ago

“Great selection, fast delivery”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“My order came really quickly and was super high quality. Really pleased with my purchase, would definitely use dance direct again!”

Helpful Report

Posted 3 years ago

Thank you for your review and custom. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Excellent quality and very quick delivery. Definitely recommend”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Very pleased with my purchase! Dance Direct always gets it just right. Thank you”

Helpful Report

Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I had my order with in 2days very quike delivery”

Helpful Report

Posted 3 years ago

Thank you for the 5-star review. It is good to hear your order arrived promptly, and that you are happy with your purchase.

Posted 3 years ago

“I bought a tutu from Spain. On the page it marked that in purchases below €150 there were no customs fees. It has come to me from customs that if I do not pay €50 for customs fees, they will not deliver the order. I sent you an email, you wrote to each other on twitter and no one has responded. Very bad customer service. If you buy from Spain, be careful because they will charge you tariffs.”

Helpful Report

Posted 3 years ago

I have passed this on to the Customer Service Team and someone will be in touch with you.

Posted 3 years ago

“I purchased the Susan style leotard. The order process and delivery were smooth. Fit and quality are both great!”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly, and that you are happy with your purchase.

Posted 3 years ago

“Great dancewear”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Fantastic service and products”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“very good service and nice product”

Helpful Report

Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and our products as we always do our best to look after our customers.

Posted 3 years ago

“2nd time ordering from here. Great quality leotards, great price ranges and good customer support. I had a minor mishap with FedEx losing my parcel, and the lovely people at Dance Direct got me sorted with a replacement in no time.”

Helpful Report

Posted 3 years ago

Thank you for the wonderful review. We always try to help where we can.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews