Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My ballet shoes arrived very rapidly and were exactly what I wanted at an excellent price!”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Great product, although the sizing of the character shoes a cut quite small. Delivery was quick and the product was well protected.”

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Posted 3 years ago

I am sorry that the character shoes were small. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Feel free to send them back if they do not fit.

Posted 3 years ago

“Bloch warm up bootie are perfect for this season. Keep the feet warm. My daughter loves them. She has 29 shoe size, but we took child medium and it is perfect. It has space, but it does bother her. She says they are comfortable. They are easy to put on, and take off. I am glad we took them.”

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Posted 3 years ago

Thank you for the wonderful review of the Bloch warm-up Booties. I hope they keep your daughter's feet warm and toasty throughout the winter.

Posted 3 years ago

“The shoes I ordered arrive so quickly and in such perfect condition 🤍Couldn’t recommend enough✨🎭”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“Great website and the capezio shoes I bought are absolutely perfect; fit well, comfortable, give me the posture I need for tango.”

Dance Direct 5 star review on 24th October 2022

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. I hope the shoes help to improve your tango, keep on dancing!

Posted 3 years ago

“Products were good quality and as decribed Delivery was extremely slow though”

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Posted 3 years ago

Thank you for the review about the quality of the products. I am sorry the delivery was slow. You ordered on the Saturday, it was processed on the Monday (as we do not work weekends), and was despatched on the Tuesday via Royal Mail.

Posted 3 years ago

“Great range of stock which includes some big brand names. Very reasonable prices and shipping costs. Free returns is a huge bonus espresso when buying shoes. My daughters tap shoes arrived within promised time frame. Straightforward purchase.”

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Posted 3 years ago

Thank you for the wonderful review. We always try to give the best value for money and pride ourselves on our product selection. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“C est vraiment pas du tout sérieux Mon colis a été perdu et ils font traîner le remboursement Le client n est pas responsable de la perte des colis Je ne recommande pas ce site”

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Posted 3 years ago

“We ordered tap dance shoes online from dance direct. They arrived within a day, great shoes, as ordered. The whole experience from placing the order to receiving the shoes was excellant.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“Lovely product, good price and arrived on time 🙂”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Good range of value products at best prices”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Good value for money, great selection of items. Fast delivery. Highly recommended.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Great company fast despatch and really helpful when I had to send back and order a smaller size.”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. I will pass them on to the team

Posted 3 years ago

“Good prices and quality and fast delivery! Very impressed!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the quick service. We always try to give the best value for money.

Posted 3 years ago

“Good prices and quality and fast delivery! Very impressed!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 3 years ago

“Great customer service and beautiful dress received”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Just ordered a number of different adult leotards to try. Website had a nice wide choice to choose from and I got 10% off as it was my first order. Order arrived quickly and the SoDanca leotard looks great and is so comfortable too. Great service all round.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and the choice of leotards. I will pass your comments on to the team.

Posted 3 years ago

“My daughter and I so delighted to have ballet shoes and pink uniform from Dance Direct! She feels so comfortable wearing them. Highly recommend!”

Dance Direct 5 star review on 20th October 2022

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Posted 3 years ago

Thank you for the review. We are so pleased that you and your daughter are happy with the shoes and the uniform. What a lovely picture!

Posted 3 years ago

“Quick delivery. Lovely quality item. Loved this section on the garment back to place dancers name and additional information.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and found the label useful.

Posted 3 years ago

“My order arrived with a heel tap missing off the left shoe, I have emailed asking for one to be sent but still haven’t had a reply.”

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Posted 3 years ago

I am sorry you have not had a response. I will chase this up with the customer service team.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews