Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,041 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, fair price, quality products. Will always use Dance Direct. Thank you!!”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“My number one for any dancewear! I am a mum of dancing twin daughters and we constantly need some dancewear. From ballet tights underwear for some costumes. They never let me down. Delivery always on time, so 5 stars! Highly recommend!”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Happy with my purchase from Dance Direct. Lovely tights. Will order again.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your tights. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Really accurate sizing and excellent quality.”

Dance Direct 5 star review on 18th October 2022

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. Your little dancer looks fabulous.

Posted 3 years ago

“Quick delivery. Good sizing guide easy to use website”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 3 years ago

“My delivery came on time The sizes are all correct was very happy with my purchase.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“I ordered a pair of jazz trousers for my son. He’s never work them before so I guessed the size. The item arrived quickly and safely but were sadly too big for him. I contacted Dance Direct to ask about returns. I got a reply super quickly and was able to print a returns label and have the parcel collected from my own front door! Talk about amazing service! I’ve since ordered the correct size and a refund is on its way for the first pair. My son is now all set for his dance festival performance and I’d recommend Dance Direct to all my dance mum and dad friends!”

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Posted 3 years ago

Thank you for your wonderful review. It is good to hear that you are happy with our service and I will pass your comments on to the team. Your son looks great and we wish him luck in his Dance Festival.

Posted 3 years ago

“Quick delivery. Good quality.”

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Posted 3 years ago

Thank you for your 5-star review. We are glad your order arrived promptly, and that you are happy with the quality.

Posted 3 years ago

“Ordered dance bras. Both had no support at all and the the loops for the bra straps to clip into on both bras were sewn on the wrong way which the straps did not sit flat! Sending both back!”

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Posted 3 years ago

I am sorry you had problems with the bras you ordered. We will examine them closely when they come back.

Posted 3 years ago

“good size and for ballet exam. the prices reasonable for the children.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“I contacted DD to buy some tap shoes, and found that they offered the best price for the shoes I wanted. Not knowing exactly my size, I ordered two pairs and they soon arrived, and finding the right pair took only a minute. The return was easily organised but due to a mistake of mine I somehow enclosed a friend's passport in the return package... DD's staff were excellent in checking the returned show parcel and returning the passport. The shoes I have are excellent and so is the DD service and staff. I would highly recommend them for personal service.”

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Posted 3 years ago

Thank you for the wonderful review and I am so pleased that your friend got his passport back so quickly. It is amazing the things we get sent in our returns parcels and the returns department always sort things out very promptly.

Posted 3 years ago

“Fantastic service. They went the extra mile to ensure that the skirt was sent out the same day as I was only in the U.K. for a few days. My daughter was thrilled.”

Dance Direct 5 star review on 15th October 2022

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always try to help our customers out. Thank you for the lovely photo, we are so pleased she liked her skirt.

Posted 3 years ago

“Prompt service. Great communication. Simple and easy to navigate website.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 3 years ago

“Always helpful, very efficient in delivery and website is really easy to navigate. An all round excellent shopping experience”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“amazing”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we see these.

Posted 3 years ago

“Easy to use Web site Quick delivery Fantastic quality”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 3 years ago

“Excellent product and delivered faster than expected, will definitely purchase from here again.”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 3 years ago

“I always order from dance direct. The quality is always good and sizing is usually correct.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“The items are good value for money and were sent very quickly, very happy with the overall service and quality.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“EASY TO USE WEBSITE, BALLET PUMPS ARRIVED QUICKLY, VERY GOOD QUALITY AT A REASONABLE PRICE”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,041 reviews