Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my new uniform from dance direct and was so happy with the efficiency and ease of the site! My order arrived very quickly and fitted perfectly! 🫶🫶”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Wonderful Service. easy to navigate through the website and plenty of range. will continue to use”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with our service and the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Product was just as described and came quickly.”

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Posted 3 years ago

Thank you for your review. It is great to hear your order arrived promptly, and that you are happy with your purchase.

Posted 3 years ago

“Fantastic mystery dance bags, filled with quality items and arrived quickly too. Will definitely use Dance Direct again.”

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Posted 3 years ago

Thank you for the wonderful review! It is great to hear your order arrived promptly and that you have happy with your mystery bags.

Posted 3 years ago

“Quick delivery, quality is great”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Outstanding customer service from Dance Direct! This is a brilliant company to deal with. I bought a pair of tap shoes which are comfortable and also great value for money. The shoes arrived within two days of ordering. I am delighted with my purchase, and also the communication that I've had with customer services. Thank you Dance Direct!”

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Posted 3 years ago

Thank you for the wonderful review and your custom. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Excellent quality dancewear! I was super pleased with what I got, and definitely would be buying from Dance Direct again!”

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Posted 3 years ago

“The quality of dancewear is excellent, and shipping times are great too. Definitely would repurchase again!”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“The tutu bag arrived quickly and is a lovely bag. I just wish there was a hook in place to keep the tutu from falling a bit when hanging. Love the straps though and the extra pocket”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. I will pass on your observation about the hook to the buying team.

Posted 3 years ago

“I was incredibly impressed with Dance Direct. The prices are very reasonable and the delivery time was utterly incredible!”

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Posted 3 years ago

Thank you for the review. We love to hear that we have exceeded expectations and that you are impressed by our service.

Posted 3 years ago

“Ordered my sons ballet shoes and socks, such quick delivery and great prices. Very happy.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the great value of your purchases.

Posted 3 years ago

“I purchased a dress from you last weekend for my daughter's dance competition. It arrived in good time. However, when I opened the package, I can only describe it as being screwed up in a bag & the dress was full of creases. I contacted you to inform you of this & was advised to try a couple of things to get the creases out. None of which worked. Due to the incompetence of someone in the despatch department, I have now had to buy a professional garment steamer at a considerable cost so my daughter can wear the dress. I'm bitterly disappointed by my 1st experience of using you. I will share my experience with other dance mums so they don't have to go through this experience themselves. I look forward to hearing from you on this matter,although I probably won't hear anything. Sharon D”

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Posted 3 years ago

I am sorry you were not happy with the garment you received. I know you had a lengthy conversation with our Customer Service team and have subsequently sent them an email which one of the team will respond to. All problems are dealt with promptly by one of the team and we pride ourselves on our service in reaching a satisfactory solution to all queries.

Posted 3 years ago

“Great product. Good fit and high quality fabric. Quick delivery. Do highly recommend.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“Did measure before ordering, daughter wore for competition and the back cut in leaving marks”

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Posted 3 years ago

Manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Please send a photo of the problem to the customer services team who will be able to help you.

Posted 3 years ago

“Very good service,my shoes arrived quickly, I am pleased with the shoes, nice soft leather and comfortable to dance in on first wearing.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and your shoes. I will pass your comments on to the team.

Posted 3 years ago

“Nice and easy to order and comes extremely fast even in the postal strike circumstances”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of our delivery.

Posted 3 years ago

“Fantastic company with such a huge amount of danceware and accessories you will always find what you need to buy. I wouldn't look anywhere else.”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Great products at a good price delivered promptly! Thank you!”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our prices.

Posted 3 years ago

“High quality jazz shoes at a great price and speedy delivery. Would buy from Dance direct again.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shoes.

Posted 3 years ago

“Very very pleased with my order. Thankyou fot the prompt delivery too. One very satisfied little dancer now 😁😁”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. It is great to know we have delighted your little dancer.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,092 reviews