Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delighted with the tap shoes. Very competitive prices too. Will happily order from Dance Direct again.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Beautiful fitting shoes amazing delivery times”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Great range of products, good prices, good quality and prompt dispatch and delivery.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Such a useful site with so much on offer, delivery is fast. I absolutely adore the mystery bags such good discounts you couldn’t get anywhere else!!”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Excellent quality at the best prices as always”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“It is one of the best dance companies I have ever purchased from.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Great quality”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“All very good, great service”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Excellent fast service will definitely shop again. Dress is absolutely beautiful”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Looking forward to your next order!

Posted 2 years ago

“Easy to find, select & purchase item. Quick delivery. Highly recommend.”

Dance Direct 5 star review on 25th October 2023

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. Love the picture!

Posted 2 years ago

“Perfect dress for my daughters competition. Delivered was sent extremely quickly as it was last minute ordered l! Absolutely fantastic service and great quality. Will certainly be ordering again. Rebecca”

Dance Direct 5 star review on 24th October 2023

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived in time for your daughter's competition and that you are happy with our service. Love the picture and hope she did well.

Posted 2 years ago

“Excellent service quick delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and the speed of delivery.

Posted 2 years ago

“Fantastic costume choices and great prices”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“We adored the wings for my daughter Halloween school disco, she is 7 years old and dreams to go on to the royal ballet when she’s is older we’re already half way there so it was a no brainer when we went with The Black swan for her costume and your wings finshed it nicely”

Dance Direct 5 star review on 23rd October 2023

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. What a beautiful photo, thank you.

Posted 2 years ago

“Super products and speedy delivery. Thank you!”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Easy to order, reasonably quick delivery.”

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Posted 2 years ago

Thank you for the good review. Can you check the rating you gave as the comments are really positive but there is only one star which usually implies a negative response.

Posted 2 years ago

“Great quality, price and quick delivery!”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and speedy delivery.

Posted 2 years ago

“Dance direct is very helpful and has great customer service. My reason for rating a 4 and not a 5, is due to the quality of a leotard I received. It had metal poppers to clasp behind the neck, and they fell apart the first time I tried to clasp and unclasp them. Luckily it's an easy fix with some hot glue, but it was a little disappointing nonetheless.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. I am sorry you had a problem with the poppers, if this happens again please contact customer services who will be able to help you.

Posted 2 years ago

“Dance Direct offer a really good range of adult ballet kit, particularly good is their free returns policy as I often need to order different sizes to try on. Their customer services were also really helpful with ballet shoe sizes.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and our product selection.

Posted 2 years ago

“Lovely costume, easy to order and fast delivery”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews