Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality with speedy delivery. Simple returns procedure Love my daughter costume. It’s bright, colourful and excellent quality. Better packaging and spending so much time trying to straighten the costume out which is disappointing”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on the comments about packaging to the relevant department

Posted 2 years ago

“Dance direct is excellent and I have used this company a number of times for my daughter. I had to make a change to my order to size up, the return was easy and effective and the new shows arrived swiftly.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Great selection and super quick delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our extensive range of products.

Posted 2 years ago

“Always happy with the products”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 2 years ago

“This is a very easy and helpful company to deal with. I had to change the order and they were both very pleasant and willing to alter it which is often rare these days. They responded very quickly to any email and kept me informed. It's a company I will certainly deal with again.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Amazing customer service, quick response to query.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Quick delivery and refund on some jazz shoes that were the wrong size . Overall a fantastic service.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“A massive thank you to Dance Direct! Fantastic customer service! I emailed to ask if my order would be delivered in time for my daughters dance comp at the weekend and Olivia very helpfully assisted me by contacting the warehouse to make sure it went out and assured me it would be with me by the next day, or the following day at the latest. Thank you for putting my mind at rest! The wonderful sparkly costume arrived the next day and she loved wearing it for her comp! Thank you so much! I will recommend, and you will be my go to website for costumes in the future! Thank you!”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. I am so pleased that your daughter got her costume in time for the Competition and we hope she did well.

Posted 2 years ago

“Hallo, es war mir bis heute nicht möglich, Schuhe, die in FALSCHER Größe geliefert wurden, zurückzuschicken. Die Rücksendung nach UK von Deutschland aus ist sehr teuer, man soll die Kosten selbst tragen. Ich habe den Rat bekommen, die Schuhe in Deutschland weiterzuverkaufen, wenn sie mir nicht passen! Das ist kein seriöses Geschäftsgebaren. Ilse Stiefel, Mannheim, Deutschland”

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Posted 2 years ago

Es tut mir leid, dass Sie mit den Kosten für die Rücksendung von Artikeln aus der EU in das Vereinigte Königreich nicht zufrieden sind, aber leider haben wir keinen Einfluss auf die Zoll- und Abgabegebühren.

Posted 2 years ago

“Good range of products and fast delivery options.”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 2 years ago

“Good quality. Sizing as described. Prompt processing and delivery. No complaints. Thank you”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your goods.

Posted 2 years ago

“Everything was high quality and arrived on time”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Great service and product. I would definitely use Dance Direct again.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Easy ordering process, prompt delivery of ballet shoes which are good quality for the price.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Such an amazing online shop! It’s been my go to for over 10 years and I’m always so happy!”

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Posted 2 years ago

Thank you for the wonderful review. Here's to the next 10 years and more!!! It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Excellent 👌🏻 always buy from you.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Easy communication Lovely products Prompt delicery”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Excellent selection of products and really efficient delivery.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Excellent items and fast delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Never let me down with deliveries. Everything arrives in excellent condition and just as described.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews