Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dance direct and fast and efficient, friendly and reliable”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“I get my costume very happy it fits.”

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Posted 4 years ago

Thank you for your review. It is good to know you liked the costume.

Posted 4 years ago

“Great quality for fantastic prices”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“A very professional service. Delighted with the products. Online website was easy to navigate and items dispatched and delivered quickly.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Beautiful leotard, quick delivery and updates all the way. Would order again”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Great service, good variety of stock, competitively priced. Highly recommended,”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Amazing quality products for my daughters ballet kit,arrived in a few days,will definitely order again soon!”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Rubish service !!!”

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Posted 4 years ago

Thank you for your review. I understand that you are unhappy with the response time to e-mails as in peak periods such as now it can take up to 5 working days to respond which is also shown on the auto response e-mail. I can see that your enquiry was resolved and your order delivered last Monday. Apologies for the inconvenience caused.

Posted 4 years ago

“Excellent choice and availability. Prompt delivery.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Excellent service and products. Would definitely use again and highly recommend 5*”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“We ordered some clip on sunflowers they arrived really promptly and were well packaged. Excellent service.”

Dance Direct 5 star review on 14th May 2021

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. I love the photo.

Posted 4 years ago

“Received products promptly and they were according to spec and description.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Great products for my daughter and fast, efficient service! Thank you”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Great service, highly recommended”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Very good costume, good quality. I've got parcel in 20 days, everything as ecspected”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“The jazz shoes I ordered were great value for money and exactly what I hoped for. From ordering, paying and receiving the goods via Dance Direct's on line service I found it all an easy and efficient shopping experience.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“All purchases were received within the allocated time frame and in excellent condition.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Everything was delivered promptly. Only issue was the ballet shoes were at least 2 sizes too small.”

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Posted 4 years ago

Thank you for the review. I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size. Please contact hello@dancedirect.com to help resolve this.

Posted 4 years ago

“Items came within the 5 working days. Very happy.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Nice”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we see them!

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews