Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order promptly, one item was fine the other too small so I returned for an exchange this was three weeks ago, have e mailed to chase up and heard nothing !”

Helpful Report

Posted 4 years ago

A replacement was sent out on the 6th. Please email hello@dancedirect.com if this has not yet arrived.

Posted 4 years ago

“The customer service I have recieved from this company is far from satisfactory. I have email twice regarding and order and yet to still recieve a response. There is no option to cancel an order that has been sitting waiting to be processed for nearly 2 weeks. I won't be placing any future orders”

Helpful Report

Posted 4 years ago

Thank you for your review. One of our advisors has just responded to your e-mail. Please note that you selected payment via bank transfer upon checkout and as no payment has been received by us the order has not been shipped. If you wish to receive this order please make payment either via bank transfer or by calling us on 0800 044 8440 where we can take payment over the telephone for you using a credit or debit card.

Posted 4 years ago

“Item arrived on time and happy with service”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Arrived in good time, in perfect condition. Easy to use website with clear sizing”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“hi my name is mr sid jamieson 96 Mcbaith way dunfermline ky118yy i ordered 2 pair of dance sneekers uk size 9 in my package i only recieved 1 pair ordered on 28.4.21 order no. sor2214046 can you sort this thank you A.S.A.P”

Helpful Report

Posted 4 years ago

Thank you for your review. We are very sorry that you have only received one pair and we will send a replacement out to you as soon as possible. Apologies for the inconvenience caused.

Posted 4 years ago

“My order for jazz shoes arrived very promptly and the quality of the shoes is excellent.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Shoes arrived fast with free delivery and we're a perfect fit for my daughter who has a wide foot.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Easy process, fast delivery, items arrived as shown on website and were of good quality. Very happy!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Lovely speedy delivery and perfect for dance”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Very quick delivery. Items as described.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Quick service, purchased the womens hoodies, very good quality at a very good price.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Good prices and prompt delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Good service and great products!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Very good range of items and sizes. Timing of delivery was exactly as described.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“very happy with my order”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Brilliant website, easy to search to find specific things but lots of choice. Delivery was ahead of stated time as well. Quality products to.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Very good from browsing site to delivery”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Easy to shop, packaged well and fast delivery. Smooth transaction”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Great service and delighted with my tap shoes.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Many thanks for prompt delivery. Winnie is loving her new shoes.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews