Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with an order which was handled very professionally by the Customer Service team.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Items were received very quickly, superior quality very happy.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Just received a pair of tap shoes , which are great & will be ordering more items soon for my sons theatre school list !.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Good quality, great prices, quick delivery. What more could you ask for?!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Excellent service and great value for money”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Excellent service, product was great quality & next day delivery 👍🏼😊”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“I’ve used dance direct and have never failed excellent products, quality fantastic, you receive exactly what buy size, material etc cannot fault, best dance shop I’ve ever shopped from over 20 yrs”

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Posted 4 years ago

Thank you for your fantastic review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Very impressive service. I needed to ring about a query I had and spoke to a very helpful member of the team who answered my query very professionally, she was a credit to your company. Good arrived exactly when I was informed they would ... using the shoes later and can only hope they improve my skills 🤣”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“I submitted a question regarding my order and a missing item on the 5th of May, it's now the 12th and I've still yet to hear anything back from them. Very disappointing service!”

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Posted 4 years ago

I am sorry you have not had a response sooner. I understand that the Customer Service team has now been in contact with you.

Posted 4 years ago

“Wonderful prices and good quality! And top of that fast delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“I usually find what I am looking for as Dance Direct has a good selection of dance products. Delivery timescale is reasonable. Some better size specification would be useful as different brands have slightly different sizing.”

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Posted 4 years ago

It is really nice to hear positive comments and I will pass them on to everyone here. The sizing issue is always a minefield because as you say the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size.

Posted 4 years ago

“Very good quality and speedy delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Always deliver on time and never had a problem, daughter loves the products”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Easy ordering, fast delivery, great quality product. Would recommend”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Unbelievable the stuff I have recieved been here before expected”

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Posted 4 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 4 years ago

“Good variety of choice and quick delivery.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“As always, Dance Direct has been efficient with delivery, and very reasonable on pricing. I hope to be ordering again soon.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments. I will pass this on to the team.

Posted 4 years ago

“I have been using dance direct for more than 5 years now and I was never let down. Very good customer service and good quality products.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Got a pair of tap shoes for the first time very easy to order correct size very comfy shoe and look good over all”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Good value good service fast delivery”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews