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Cruise118.com Reviews

4.8 Rating 15,359 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,359 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
This is the second time we have used cruise 118 and I must say it is a pleasure to deal with them, Jennifer could not have been more helpful or understanding,last minute changes,wanting to fly from my local airport,we’re all done with ease,even though it was a last minute sort out late last night.Thanks for your patience.
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Posted 3 years ago
Great support from Rachel Halliwell. Wouldn’t book with anyone else.
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Posted 3 years ago
Great support from Rachel Halliwell. Wouldn’t book with anyone else.
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Posted 3 years ago
Georgina was very knowledgeable and helpful in all dealings with her on booking my cruise. Would definitely book with her again. Answered all my question and was very polite
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Posted 3 years ago
First cruise booking. Shelley was informative and helpful, answering all my (many) questions.
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Posted 3 years ago
Very competent travel agent
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Posted 3 years ago
Booking with Stephanie was a pleasure. She was very flexible in exploring other options to suit our needs. Haven't taken the holiday yet so hoping everything goes as smooth as the booking of the holiday.
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Posted 3 years ago
I called Cruise118 today and got through to Karoline. She was so friendly and helpful, she really went out of her way to make me feel comfortable and reassured about the booking. Her customer service skills are second to none. She is an absolute credit to the company and it is because of this that I will continue to book future holidays with Cruise 118. I hope if a manager sees this, they will pass on my compliment to Karoline, along with a big thank you
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Posted 3 years ago
All great service by Greg Jamie and every I've spoken with
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Posted 3 years ago
I always book with Paula Molloy - Cruise 118 and so do my Singles Group. Lovely girl who makes booking a holiday so easy. Absolute pleasure to deal with.
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Posted 3 years ago
Booking our cruise was quick and easy. Jason, was very helpful and informative, answered any questions I had. Would definitely recommend Cruise 118.
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Posted 3 years ago
Very helpful and informative! Went to a lot of trouble to get what we wanted and needed at best price! I
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Posted 3 years ago
Have booked a few cruises now through Cruise 118 and especially Rachel Halliwell who is always helpful, efficient and cheerful.
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Posted 3 years ago
The website was easy to get around. My booking was completed efficiently. Follow-up was good, all relevant information was included and advice given on what to do next. Thanks.
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Posted 3 years ago
We were very happy with the 118 Cruise team. Especially Shelley Brackenbury and Becky Welsby who found us a great deal. Thanks again.
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Posted 3 years ago
As when I booked before with cruise 118, Paula was helpful, polite and nothing was to much trouble
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Posted 3 years ago
Just great, Dan Norris he's the man
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Posted 3 years ago
First time using Cruise 118. Karoline very knowledgeable and efficient. Documents sent through quickly by E mail . Excellent service
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Posted 3 years ago
Always use them for booking our cruises, their sales staff are very friendly and helpful
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Posted 3 years ago
The lad was very helpful and as I’m 68 was stress free
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Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,359 reviews