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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
We dealt with Katja and she was amazing at giving us everything we asked for, so helpful and easy to deal with, it was so relaxing.
Helpful Report
Posted 2 years ago
The booking process was fast and efficient, Georgina found my credit quickly and organised the new cruise booking. She anticipated my requirements and dealt with them quickly and efficiently.
Helpful Report
Posted 2 years ago
Phil booked my cruise.I had all the details. Asked initially for assistance at airport. This was not passed on. Waited 2 hours on phone to P&0 who are not helpful if you do not book directly with them. Amen.
Helpful Report
Posted 2 years ago
Great help and advise from Rachel Halliwell. Always dependable on sorting my holiday for me.
Helpful Report
Posted 2 years ago
First Cruise and booking - great experience with Cruise118. Staff very knowledgeable with good advice provided.
Helpful Report
Posted 2 years ago
Very helpful agent who helped us through all the necessary booking procedure.
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Posted 2 years ago
We would never go anywhere else than contacting Andrea for our cruise holidays - she is an absolute asset to Cruise 118!
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Posted 2 years ago
Great friendly service
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Posted 2 years ago
Agent Sarah Jones was most helpful and able to find the cabin type we wanted, answer my questions, book parking from Southampton. Very pleased with the booking procedure with Sarah
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Posted 2 years ago
Very professional and honest with expectations.
Helpful Report
Posted 2 years ago
Answered the call pretty quick , which is a blessing these days , very helpful and knowledgeable, great price , so booked
Helpful Report
Posted 2 years ago
Booked a cruise through 118.com. My booking didn’t go through as there was an error on the MSC website. Agents were extremely quick in contacting me and booking the cruise for me, also very helpful with an upgrade post booking.
Helpful Report
Posted 2 years ago
First time I've used 118 and so far so good
Helpful Report
Posted 2 years ago
Just booked a Celebrity Cruise through Daniel at Cruise118. He was great at advising on cabin choices and telling us about a cruise-line that we haven't used as yet. Highly personable and helpful. Price was very competitive when compared to booking directly with Celebrity.
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Posted 2 years ago
Friendly, helpful and knowledgeable
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Posted 2 years ago
My rep Paula Molloy has just booked our 2nd cruise. She is amazing and finds the best deals and recommendations. Would use her everything without a doubt and always recommend her and your company.
Cruise118.com 5 star review on 25th January 2023
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Posted 2 years ago
Excellent help for our first cruise. Really made are decision easy thank you
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Posted 2 years ago
Dealt with Kirsty who was extremely, helpful, polite and patient. This is the first time I will be going on a cruise and Kirsty answered all the questions I needed to know.
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Posted 2 years ago
Couldn’t ask for better service
Helpful Report
Posted 2 years ago
Great service, very knowledgeable, polite and good price for our cruise.
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews