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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Booked with cruise 118 and the process was easy and informative. The agent was helpfull and patient with my requests . Would recommend them .
Helpful Report
Posted 2 years ago
Used 118 for many years Always provide an excellent service
Helpful Report
Posted 2 years ago
Very helpful staff who rung me back with a reduced price.
Helpful Report
Posted 2 years ago
Used 118 for many years Always provide an excellent service
Helpful Report
Posted 2 years ago
Found Greg to be very helpful and friendly.
Helpful Report
Posted 2 years ago
Very happy with all the help provided thankyou
Helpful Report
Posted 2 years ago
Excellent Customer Sevice Shelley :):)
Helpful Report
Posted 2 years ago
Thank you and well done to Shelley, who put together a package of hotel, flight and cruise all within our target budget. Great Work Shelley
Helpful Report
Posted 2 years ago
Excellent service and knowledge Thank you Andrea a true star ⭐️
Helpful Report
Posted 2 years ago
Found Greg to be very helpful and friendly.
Helpful Report
Posted 2 years ago
SIAN agent was very reliable. Always finding best deals for me sending me mails
Helpful Report
Posted 2 years ago
We cannot praise the services of our cruise concierge Jennifer Stevenson enough. She was extremely helpful and knowledgeable and also very, very patient with us as we made our choice of cruise and accommodation. We asked for a follow up phone call later in the evening and after asking a lot of questions (to which she knew all of the answers) we were happy to go ahead with our booking. We will definitely be booking with Cruise 118 again. Many thanks.
Helpful Report
Posted 2 years ago
Very helpful staff who rung me back with a reduced price.
Helpful Report
Posted 2 years ago
Very helpful staff who rung me back with a reduced price.
Helpful Report
Posted 2 years ago
Experienced, knowledgeable and very helpful.
Helpful Report
Posted 2 years ago
Paula Malloy, was on hand to assist me with my very lengthy request, and she went above and beyond to get us the best deal available. Utterly professional throughout and understood our needs and requests to help set an unbelievable vacation to which we are looking forward as it is my birthday on the day we travel. Her knowledge was paramount in booking this vacation. I felt that I was listened to and looked after throughout. Paula's attitude came across as very sincere and thoughtful. Which made the booking experience a very happy occasion.
Helpful Report
Posted 2 years ago
Friendly & quick service
Helpful Report
Posted 2 years ago
Always very polite, friendly and informative. I spoke to Shelly and Elaine. Cruise 118 price matched other outlets and lowered their fare.
Helpful Report
Posted 2 years ago
What fantastic service from Ashlee! Nothing was too much trouble for her and we were able to design the perfect cruise for us later this year!
Helpful Report
Posted 2 years ago
Excellent
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews