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Cruise118.com Reviews

4.8 Rating 15,327 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,327 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Excellent service from Cruise Concierge Jennifer Stevenson. The personal touch is something which distinguishes Cruise118 from other tour companies.
Helpful Report
Posted 2 years ago
Booking experience with Cruise118 was excellent. Stephanie went above and beyond, finding us the perfect cruise. She was very patient, helpful, and so polite. Thank you so much.
Helpful Report
Posted 2 years ago
Daniel answered all my enquiries regarding my cruise. He was very efficient with every aspect of my cruise and I would certainly recommend your cruise company.
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Posted 2 years ago
Booking experience very good. Sam was very helpful and worked hard to get us the best price
Helpful Report
Posted 2 years ago
Daniel answered all my enquiries regarding my cruise. He was very efficient with every aspect of my cruise and I would certainly recommend your cruise company.
Helpful Report
Posted 2 years ago
When I spoke to the lady in the reservation department I told her which cruise I was interested in going on but I was unsure which cabin to take. She gave me a couple of cabin numbers with different prices on different areas of the ship. She said that none of them was near lifts or the laundry room. She then said she could give me a ring back in about an hour to give me time to look at the cabin plan. the lady rang back and was very helpful and I then made the reservation.
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Posted 2 years ago
One or two irritating errors by Cruise 118 when booking that could have caused a major upset if not spotted
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Posted 2 years ago
I would like a manager to ring me please
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Posted 2 years ago
This will be our first cruise but Andrea made it all seem really easy when booking and explained everything I wanted to know. She was super friendly and said I can call her anytime with any questions.
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Posted 2 years ago
Really good deal on the cruise we booked, Jennifer was great as always
Helpful Report
Posted 2 years ago
Great advice & knowledge provided during the process
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Posted 2 years ago
Dideverything asked ane more
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Posted 2 years ago
Had requested callback within minutes. Gave the info for our tailor made cruise amd after an hour, another callback with the costings. Then we added further nights for our hotel stay, amended costing within minutes. Reasonable price. The rep, Louise Slater, was very pleasant, very informed about chosen hotels, the ship, transfers etc, nothing was too much trouble. Customer service second to none. Great booking experience.
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Posted 2 years ago
Very helpfull and friendly service.
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Posted 2 years ago
My brother booked the cruise for 6 of us - all very well handled. There was one dob needed amending on the booking form / I spoke to Lindsay - she was excellent and revised booking confirmation sent immediately.
Helpful Report
Posted 2 years ago
Stephanie was very patient helpful and polite. She gave myself and my family time to choose the right holiday for my 60th birthday. I felt very reassured that she was arranging this important holiday
Helpful Report
Posted 2 years ago
Brittany has been very patient and relentless in her efforts to book us a P&O cruise while we waited until we were in a position to book, I cannot speak highly enough of her, just a pity P&O we’re not as flexible with two P&O Shareholders. Well done Brittany and 118 thank you 🙏
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Posted 2 years ago
Robyn was extremely helpful and friendly. She arranged our cruise and parking very efficiently and without any full and explained everything as we went along. Thanks Robyn
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Posted 2 years ago
Very professional service,highly recommended
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Posted 2 years ago
Very simple to find what want and book. Cheaper than booking through cruise line site and fast confirmation emails. Keep you up to date too
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Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,327 reviews