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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Max was very helpful and understanding, he rang me a few times to find me the best cruise
Helpful Report
Posted 2 years ago
Very friendly, knowledgeable and efficient.
Helpful Report
Posted 2 years ago
Very satisfied with my booking and the service I received from Rachel Halliwell Cruise Concierge Priority Number: 07771 770 947 Email: Rachel.halliwell@cruise118.com and her colleague Georgina
Helpful Report
Posted 2 years ago
Daniel was friendly and efficient whilst booking our cruise.
Helpful Report
Posted 2 years ago
Jen has been so helpful in finding suitable cabins for our large family holiday. She answered very quickly my question on a party member joining the cruise half way through. The service was efficient and information regarding the booking e-mailed almost be return. If Jen represents the service throughout Cruise 118 then the company as a whole is excellent.
Helpful Report
Posted 2 years ago
There are some online cruise agents that don't supply prices and you have to phone them thereby allowing them to subtly pressure you into booking with them, Cruise118 isn't one of them. The online booking process was smooth, their prices do appear competitive when compared to the main cruise line own website prices. The confirmation email was supplied quickly and follow up emails with further relevant information indicated I was dealing with an efficient and helpful company.
Helpful Report
Posted 2 years ago
The booking process was straight forward all our needs were met by a well informed friendly representative
Helpful Report
Posted 2 years ago
Kym Bacon (cruise advisor) was excellent!! Very knowledgeable, always returned calls and very informative
Helpful Report
Posted 2 years ago
Sam was very helpful, calling us back after giving us time to consider the cruise
Helpful Report
Posted 2 years ago
This is our 2nd booking via cruise 118 - so pleased with their service. Amber has been meticulous and meet all our needs. Highly recommend them
Helpful Report
Posted 2 years ago
Hailey and John are great concierge. They made everything clear and found just what I wanted. Thanks
Helpful Report
Posted 2 years ago
Our cruise was dealt with in an efficient and lovely manner by Hayley she's a credit to your company
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Posted 2 years ago
Great service
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Posted 2 years ago
All very good.
Helpful Report
Posted 2 years ago
Very helpful and informative.
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Posted 2 years ago
Really helpful .Hayle was amazing helping me to book my cruise and john
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Posted 2 years ago
Used 118 for many years Always provide an excellent service
Helpful Report
Posted 2 years ago
Sales Concierge was helpful. She returned calls promptly and talked me through the process and outlined different options.
Helpful Report
Posted 2 years ago
I always book with Cruise118 as they are so helpful and answered our questions, nothing is too much trouble for them.
Helpful Report
Posted 2 years ago
Jennifer Stevenson was excellent. She was friendly and knowledgeable and made our booking process on Azamara so easy that we didn't need to 'sleep on it'.
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews