Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,335 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We dealt with two young ladies who worked on our cruise together. Hannah and Linsey. Linsey was Efficient and thoughtful on helping us establish what would be the best options for us and Hannah was great booking the cruise of our choice.”

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Posted 3 years ago

“Kate was excellent and answered all of our questions.”

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Posted 3 years ago

“Hi all. Just I booked with ventura ship.its gonna be our first experience. Only 1 thing I can say the lady on the phone she called Lindsey Wright. Top customer service. Thanks Lindsey...”

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Posted 3 years ago

“Kate and Ashleigh have been an immense help with my booking. Being a cruise novice they advised me without being pushy. You get the impression that nothing is too much trouble. Thank you both Lorraine”

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Posted 3 years ago

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Posted 3 years ago

“A company with the personal touch. You can always get quickly through to someone you know and who knows you .”

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Posted 3 years ago

“Hayley was extremely helpful and knowledgable and a pleasure to deal with.”

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Posted 3 years ago

“John is fantastic I wouldn’t go anywhere else Helps me book with ease and 100% trust him”

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Posted 3 years ago

“Having chosen a cruise to suit our requirements, contact was made with Cruise118 and our sales concierge was Georgina. Georgina listened to our itinerary request and compiled the appropriate information in detail and her professionalism was far and away better than another Travel Agent that we have already recently booked two other major cruises through and I can safely say, that we will look to book we’re possible, future cruises via Georgina at Cruise 118”

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Posted 3 years ago

“Very happy with the service given. Shelley was very helpful with my booking, phoning me back when she said she would, and answering all my questions. Looking forward to our cruise!”

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Posted 3 years ago

“Very easy to book and everything explained well. However did not receive medical form and have been trying to contact you with no joy.”

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Posted 3 years ago

“Ashley was very helpful, informative and easy to talk to.”

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Posted 3 years ago

“Karoline was excellent, nothing was too much trouble, even having to go directly through to Celebrity Cruises after they terminated the session and then tried to increase the price.! Luckily Karoline was able to sort everything out.”

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Posted 3 years ago

“Very helpful, knowledgeable and friendly”

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Posted 3 years ago

“Very easy to deal with.”

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Posted 3 years ago

“Excellent service and competitive prices”

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Posted 3 years ago

“Very easy, smooth and efficient booking with excellent knowledge of cruises.”

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Posted 3 years ago

“I had a terrible day on Sunday missed our flight to barcelona where we were to pick up the wonder of the seas , we were devastated say the least, but georgina Dawkins and her fellow workers another two ladies made our wait a bit more bearable kept in touch and calmed me down when I was becoming overaught, we got a flight for the next morning at palma where the boat would be , thank you very much ladies xx”

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Posted 3 years ago

“Helped rebook when our cruise was cancelled. Jen Stevenson was professional, courteous, knowledgeable and a really nice person to deal with. Would definitely book with 118 again.”

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Posted 3 years ago

“Used Cruise118 a good few times as a family either myself or my daughter. They are fabulous very friendly knowledgeable and really try to get you what you want. I spoke with Laura this time as used to use a lady who has since been promoted within the company first class service I would have no hesitation in recommending them.”

Helpful Report

Posted 3 years ago

Cruise118.com is rated 4.8 based on 15,335 reviews