Login
Start Free Trial Are you a business? Click Here

Cruise118.com Reviews

4.8 Rating 15,364 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,364 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Ashley was very helpful, informative and easy to talk to.
Helpful Report
Posted 3 years ago
Karoline was excellent, nothing was too much trouble, even having to go directly through to Celebrity Cruises after they terminated the session and then tried to increase the price.! Luckily Karoline was able to sort everything out.
Helpful Report
Posted 3 years ago
Very helpful, knowledgeable and friendly
Helpful Report
Posted 3 years ago
Very easy to deal with.
Helpful Report
Posted 3 years ago
Excellent service and competitive prices
Helpful Report
Posted 3 years ago
Very easy, smooth and efficient booking with excellent knowledge of cruises.
Helpful Report
Posted 3 years ago
I had a terrible day on Sunday missed our flight to barcelona where we were to pick up the wonder of the seas , we were devastated say the least, but georgina Dawkins and her fellow workers another two ladies made our wait a bit more bearable kept in touch and calmed me down when I was becoming overaught, we got a flight for the next morning at palma where the boat would be , thank you very much ladies xx
Helpful Report
Posted 3 years ago
Helped rebook when our cruise was cancelled. Jen Stevenson was professional, courteous, knowledgeable and a really nice person to deal with. Would definitely book with 118 again.
Helpful Report
Posted 3 years ago
Used Cruise118 a good few times as a family either myself or my daughter. They are fabulous very friendly knowledgeable and really try to get you what you want. I spoke with Laura this time as used to use a lady who has since been promoted within the company first class service I would have no hesitation in recommending them.
Helpful Report
Posted 3 years ago
Very pleased to be able to contact the same concierge as we made the original booking with.
Helpful Report
Posted 3 years ago
Used you befor.Beat competition.Booked again very helpful.
Helpful Report
Posted 3 years ago
Used you befor.Beat competition.Booked again very helpful.
Helpful Report
Posted 3 years ago
very helpfull person on end of phone
Helpful Report
Posted 3 years ago
All good no complaints
Helpful Report
Posted 3 years ago
The staff at Cruise118 are extremely knowledgeable, professional and friendly. Why would you contact anyone else?
Helpful Report
Posted 3 years ago
What a super helpful and experienced company! Karoline helped me secure the most amazing cruise deal including flights / luggage for my first cruise trip. Super helpful and gave great advice and aftercare. Really appreciated so thank you!
Helpful Report
Posted 3 years ago
Excellent service from Natalie. we were booking our first cruise and she was very helpful explaining everything we needed to know.
Helpful Report
Posted 3 years ago
It was a pleasure to speak to Karroline she was very helpful and knew what she was talking about.
Helpful Report
Posted 3 years ago
Great Service
Helpful Report
Posted 3 years ago
Very please with the help l had from Rachel .. the only thing she couldn’t book for us as no availability was premium aircraft seats but she kindly put us in a waiting list .. we have used 118 before and hopefully will again
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,364 reviews