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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Perfect Service - always with a smile!
Helpful Report
Posted 1 year ago
Used the company on about 6 previous occasions. Very professional and competitive too. We particularly found Jess Adams to be extremely helpful when we had some issues with a family bereavement.
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Posted 1 year ago
Very professional personalized service
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Posted 1 year ago
thanks jess adams for your persistance with regent.
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Posted 1 year ago
Jessica Adams gave me an excellent customer service by sorting out my flight arrangements through AMA Waterways and Easy Jet. Many thanks to her.
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Posted 1 year ago
No idea what you are on about!
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Posted 1 year ago
We're sorry to hear this and thank you for taking time to share your feedback. So that we can look into this further, please could we ask you to email our customer relations team at customer.relations@worldtravelholdings.co.uk with some more information on your recent experience with us?
Posted 1 year ago
We would like to say a huge thank you to karoline barrett for her amazing service and exceptional customer service. She made booking our holiday so simple, easy and fun. An amazing personality and a great sense of humour too which always helps ! J and A x
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Posted 1 year ago
Jen was very helpful and sorted out my cruise quickly.
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Posted 1 year ago
Robyn assisted me very efficiently booking a great cruise, would definitely use your company again.
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Posted 1 year ago
first class service very helpfull
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Posted 1 year ago
After lots of people trying to help my agent Jess Adams helped me. The only one that offered to help thank you Jess Michelle x
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Posted 1 year ago
Excellent customer service from Robyn today when we booked our cruise Nice to have a helpful, chatty and happy person to talk to who got the cabin we wanted and explained everything clearly
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Posted 1 year ago
We had a query re. our future cruise booking which was dealt with extremely efficiently by Danielle Muldoon. She was so kind and patient and a credit to Six Star Cruises. Thankyou Danielle.
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Posted 2 years ago
Following a telephone conversation with Jessica Adams we would like to say that her manner was very understanding and kind with regard to our query. She has gone out of her way to provide a very helpful solution for us so a big well done Jessica.
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Posted 2 years ago
Excellent service
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Posted 2 years ago
I have just booked a cruise from UK to Australia in January 2025. I had the pleasure of your staff member Amber Eastman to help me with this, Amber was extremely professional and new exactly what I was trying to achieve and ensured my needs were met in a very kind and helpful manner. I had spoken to a couple of other booking companies one being P&O prior to calling Cruise 118.com . I booked with you because Amber was the nicest and most helpful person to deal with. When I was in business I hired a lot of young talented people Amber certainly met my criteria of a young professional and people friendly person. Hope you realise Ambers skills and potential. Kind regards John Philips
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Posted 2 years ago
Robyn provided great service and assisted to book the 2 cruises we were interested in.
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Posted 2 years ago
Jessica Adam's was very helpful in sorting out my request for assisted travel. Carried out my request quickly and efficiently
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Posted 2 years ago
Great price and customer service from Katie
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Posted 2 years ago
We had a query with our booking and Jess (Adams) was extremely helpful and efficient in her dealings with this. Thank you Jess
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Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews