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Cruise118.com Reviews

4.8 Rating 15,324 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,324 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
After lots of people trying to help my agent Jess Adams helped me. The only one that offered to help thank you Jess Michelle x
Helpful Report
Posted 2 years ago
Excellent customer service from Robyn today when we booked our cruise Nice to have a helpful, chatty and happy person to talk to who got the cabin we wanted and explained everything clearly
Helpful Report
Posted 2 years ago
We had a query re. our future cruise booking which was dealt with extremely efficiently by Danielle Muldoon. She was so kind and patient and a credit to Six Star Cruises. Thankyou Danielle.
Helpful Report
Posted 2 years ago
Following a telephone conversation with Jessica Adams we would like to say that her manner was very understanding and kind with regard to our query. She has gone out of her way to provide a very helpful solution for us so a big well done Jessica.
Helpful Report
Posted 2 years ago
Excellent service
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Posted 2 years ago
I have just booked a cruise from UK to Australia in January 2025. I had the pleasure of your staff member Amber Eastman to help me with this, Amber was extremely professional and new exactly what I was trying to achieve and ensured my needs were met in a very kind and helpful manner. I had spoken to a couple of other booking companies one being P&O prior to calling Cruise 118.com . I booked with you because Amber was the nicest and most helpful person to deal with. When I was in business I hired a lot of young talented people Amber certainly met my criteria of a young professional and people friendly person. Hope you realise Ambers skills and potential. Kind regards John Philips
Helpful Report
Posted 2 years ago
Robyn provided great service and assisted to book the 2 cruises we were interested in.
Helpful Report
Posted 2 years ago
Jessica Adam's was very helpful in sorting out my request for assisted travel. Carried out my request quickly and efficiently
Helpful Report
Posted 2 years ago
Great price and customer service from Katie
Helpful Report
Posted 2 years ago
We had a query with our booking and Jess (Adams) was extremely helpful and efficient in her dealings with this. Thank you Jess
Helpful Report
Posted 2 years ago
Very good service and helpful service
Helpful Report
Posted 2 years ago
great help fantastic knowledge I had notting to do because found the best price and best flights
Helpful Report
Posted 2 years ago
Exellent customer service when booking by telephone
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Posted 2 years ago
jessica thank you so much for all your help i think your service was 5 star.
Helpful Report
Posted 2 years ago
Excellent service from Amber Greaves.
Helpful Report
Posted 2 years ago
Exc service from Jessica
Helpful Report
Posted 2 years ago
Robyn was very helpful and dealt with our booking cheerfully and quickly. I have dealt with Cruise118 for over 12 years and found them to be excellent and the staff are friendly and efficient
Helpful Report
Posted 2 years ago
we would just like to thank DALE ROBINSON at CRUISE118 for going above and beyond booking our cruise today 22nd of November 2024 also he has patience of a saint after all my requests for flight times and hotels as far as i can see DALE has put together the perfect cruise and stay holiday for us THANKYOU FOR ALL YOUR PATIENCE DALE WE WILL BE BACK TO BOOK future cruises
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Posted 2 years ago
Excellent customer service from Jess Adams. My problem was quickly resolved and great communication. Highly recommended.
Helpful Report
Posted 2 years ago
I am more than satisfied with the attentive service provided by Jess Adams. She followed up requests, and made sure that everything was in order. I would recommend Jess to anyone who is thinking of booking a cruise holiday with Cruise118
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,324 reviews