Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,314 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and helpful service”

Helpful Report

Posted 2 years ago

“great help fantastic knowledge I had notting to do because found the best price and best flights”

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Posted 2 years ago

“Exellent customer service when booking by telephone”

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Posted 2 years ago

“jessica thank you so much for all your help i think your service was 5 star.”

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Posted 2 years ago

“Excellent service from Amber Greaves.”

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Posted 2 years ago

“Exc service from Jessica”

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Posted 2 years ago

“Robyn was very helpful and dealt with our booking cheerfully and quickly. I have dealt with Cruise118 for over 12 years and found them to be excellent and the staff are friendly and efficient”

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Posted 2 years ago

“we would just like to thank DALE ROBINSON at CRUISE118 for going above and beyond booking our cruise today 22nd of November 2024 also he has patience of a saint after all my requests for flight times and hotels as far as i can see DALE has put together the perfect cruise and stay holiday for us THANKYOU FOR ALL YOUR PATIENCE DALE WE WILL BE BACK TO BOOK future cruises”

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Posted 2 years ago

“Excellent customer service from Jess Adams. My problem was quickly resolved and great communication. Highly recommended.”

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Posted 2 years ago

“I am more than satisfied with the attentive service provided by Jess Adams. She followed up requests, and made sure that everything was in order. I would recommend Jess to anyone who is thinking of booking a cruise holiday with Cruise118”

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Posted 2 years ago

“Booked the holiday of a lifetime with Robyn today. Not very often you come across a gem but Robyn was just that, so helpful and informative, nothing too much trouble. Thank you Robyn, excellent job.”

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Posted 2 years ago

“Had a query about my booking and it was handled very quickly by Jess, usual great service from six star cruises.”

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Posted 2 years ago

“Jess sorted out my questions quickly and efficiently”

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Posted 2 years ago

“Just booked another cruise with Cruise118, Daniel made the whole booking experience slick, professional and very informative. His knowledge of all aspects of the cruise line, ships etc was excellent.”

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Posted 2 years ago

“Daniel was so helpful, very patient and knowledgeable. He was very professional, gave good advice and we were very impressed with the deal we got and especially the service - thank you!”

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Posted 2 years ago

“Spoke with Rebecca today she was very professional, knowledgeable, and really pleasant to deal with”

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Posted 2 years ago

“They were absolutely brilliant. I had spoken to 3 other cruise companies and had some confusion and difficulty in getting them to call us back, but Dale at Cruise118 was fantastic, extremely patient and it felt like he was looking out for our best interests. He put together a bespoke package for us to enable us to spend a few days in Miami before joining a cruise to the Caribbean with Celebrity. Thanks again Dale, we really appreciate your help:-)”

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Posted 2 years ago

“Rachel was very efficient and gave us an excellent service. Initially it was a cruise booking for two but later on we needed accommodation for another person. Rachel managed to get a bigger cabin for us and now we can all enjoy our trip together. Thank you Rachel, your assistance is highly appreciated!”

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Posted 2 years ago

“Jess cleared up our query very quickly and thoroughly. She has a very pleasant and reassuring manner.”

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Posted 2 years ago

“Katie was an absolute Star. So helpful, patient and efficient. I was unable to book online so Katie sorted our 2 bookings for us. She rang back as promised to finalise the bookings.”

Helpful Report

Posted 2 years ago

Cruise118.com is rated 4.8 based on 15,314 reviews