Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 15,425 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,425 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have booked with Cruise 118 on numerous occasions and always been more than happy with the service provided”

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Posted 4 years ago

“Excellent service from Phil. He gave lots of advice and guidance to a new cruiser. Very happy with what we have booked.”

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Posted 4 years ago

“Great price and great customer service from James”

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Posted 4 years ago

“So easy to book with this group and they seem know what they are saying”

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Posted 4 years ago

“Very friendly service and hassle free”

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Posted 4 years ago

“We were delighted with the customer service assistant Claire Ketteringham, she was very professional and helpful and booked our cruise at a competitive price.”

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Posted 4 years ago

“Stacey was very good and helpful she kept me informed at every point of my cruise search and the throughout my booking.”

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Posted 4 years ago

“Fab service lovely people”

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Posted 4 years ago

“After waiting nearly double the stated time frame of 4-6 weeks, I was told to sort all amendments, take a traveller off, book a bigger cabin and delete another two rooms and change the lead traveller myself.”

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Posted 4 years ago

Dear Mr Kendell Thank you for your review, We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. I hope we explained our position in full and that you were happy with what was discussed and our resolution to your review. May I thank you once again for taking the time to contact us. Kind regards Customer relations

Posted 4 years ago

“We dealt with Nick who was excellent, knowledgeable, quick to respond to all our questions and queries and so we had no hesitation in booking with him.”

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Posted 4 years ago

“excellent customer service and easy to deal with”

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Posted 4 years ago

“We have always had very efficient and friendly service when we have phoned Andrea and look forward to booking many more cruises through her. Nothing is ever too much trouble for her if we have any queries.”

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Posted 4 years ago

“Efficient as usual”

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Posted 4 years ago

“Your concierge Stacey Green was fantastic, very helpful and very professional.”

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Posted 4 years ago

“Daniel fantastic really helpful”

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Posted 4 years ago

“Your cruise consultant Lauren Bishop went above and beyond to find us our perfect cruise. What a credit to your company she is.”

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Posted 4 years ago

“Rebecca Rimmer who has helped us on two recent cruise bookings and also progressing another matter re a change to a 2022 booking is a credit to Cruise118. This industry is about customer satisfaction even though as we know know it has like a number of issues in our lifes been serioulsy affected by the impact of the pandemic. Our experience of Rebeccca has been very positive and helpful.”

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Posted 4 years ago

“A wide range of cruises to choose from at reasonable prices , friendly helpful staff and good service.”

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Posted 4 years ago

“Made my booking with Gill Potter very very pleased with her I will recommend my friends to Cruise 118.com”

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Posted 4 years ago

“I had the pleasure of booking with Janine Porter who was so helpful, she went above and beyond to assist me and you should be really proud to have her work for you”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 15,425 reviews