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Cruise118.com Reviews

4.8 Rating 15,758 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,758 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Laura provided excellent customer service and found our perfect cruise on P and O at the right price. Thank you.
Helpful Report
Posted 4 years ago
We changed our minds about a cruise already booked and Cruise 118 were very good at dealing with amending the cruise to another one - at no cost to ourselves. We were prepared to pay some Admin charges but they were simply credited back to our new booking. I think they are a very trustworthy company. Everyone I spoke to were very personable, friendly and efficient - always ringing back when they said they would.
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Posted 4 years ago
After using Cruise 118 before we didn't hesitate to use them again to book our next cruise. The staff are always very helpful and pleasant.
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Posted 4 years ago
Booking was very simple and straight forward. As a previous customer my initial details were already there. No time wasted on confirming email address etc.
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Posted 4 years ago
My concierge John Cummings was so very helpful went out his way to get me the cruise I was looking for would definitely recommend cruise118 to anyone
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Posted 4 years ago
I can honestly say it was fast, easy streamlined and efficient. Lexi was a fantastic agent when I booked my cruise. I will definitely use again. Covered all aspects I needed for my booking. Amazing service.
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Posted 4 years ago
The service I have received has been outstanding. I have had dedicated support from Katja Porter she is amazing nothing was too much trouble!!!
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Your Consultant Laura Chisnall was excellent looking at all kinds of alternatives to fit with our dates. Let’s hope our holiday goes as smoothly!
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Posted 4 years ago
What a service, called for a quote and the price we got we had to call back within 5 minutes to book, this will be our first cruise and with the service we got will use them again
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Posted 4 years ago
Agent Shelly was knowledgeable and helpful
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Posted 4 years ago
Amelia and Helen were brilliant at sorting out our cruise. We changed our itinerary several times and they responded each time in friendly and professional manner. We will certainly use Cruise118 for our next trip.
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Posted 4 years ago
Wanted to book an alternate cruise to one we had to cancel due to Covid concerns. Sam helped us sort new booking for us and our friends in a very helpful and professional way. Would definitely use Cruise 118 again.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Following an update from our airline indicating that no suitable flights were available owing to Covid, we had to lift and shift our cruise. A call to our cruise concierge, Andrea, and we’re were booked on a future cruise. Simple, fast but so professionally completed. Thanks to Andrea, and cruise 118.
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Posted 4 years ago
I think Lauren is a v.good agent..BUT I need printed tix...TOO old to use computer & live alone!!!! I have a local agen who STILL does it all but I don't want locals knowing my business!!!!!!!
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Posted 4 years ago
Brilliant service always use 118 there quick responsive an get you great deals
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Posted 4 years ago
Very helpful, friendly and patient as I decided what I wanted to do
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Posted 4 years ago
Brilliant, attentative, could not do enough, just what we needed.
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Posted 4 years ago
Brilliant, attentative, could not do enough, just what we needed.
Helpful Report
Posted 4 years ago
Cruise118.com is rated 4.8 based on 15,758 reviews