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Cruise118.com Reviews

4.8 Rating 15,338 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,338 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Shelly was friendly, efficient and knowledgeable. She helped me choose the right cabin in the best location. It was an enjoyable and stress free booking.
Helpful Report
Posted 3 years ago
First time with Cruise 118 - but really pleased with service. Bit of a long wait on hold (30 minutes) but that’s not the TAs fault Will use again
Helpful Report
Posted 3 years ago
Have been trying to call regarding flights details but find it very difficult to get through
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Posted 3 years ago
Rachel Halliwell is a great asset to Cruise 118. Nothing is to much trouble extremely knowledgeable. Wouldn't hesitate to recommend using Cruise118.
Helpful Report
Posted 3 years ago
The agent I spoke to was very good and took me thought everything professional. The only thing im woried about the amount of messages coming on my phone I'm having trouble getting someone to print it off 🤔
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Posted 3 years ago
After having a look on the Web for our next holiday. We called Cruise 118 and spoke with Daniel Norris who was amazing... he went out of his was to help, gave excellent support with lots of different knowledge from experience. Most important key, was that Daniel gave the information we were looking for with NO hard sale...!! If all staff at Cruise 118 are as good, then we highly recommend for your next holiday.
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Posted 3 years ago
2nd chance
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Posted 3 years ago
Great service by Karoline Barrett Highly Recommended.
Helpful Report
Posted 3 years ago
Never again will I use 118, I have no tickets and I leave tomorrow. CANNOT speak to anyone, hanging on the phone for over an hour. Disgusting service it makes for a very stressful holiday.
Helpful Report
Posted 3 years ago
All staff are professional and friendly
Helpful Report
Posted 3 years ago
Thanks for booking my cruise. was first class 👍
Helpful Report
Posted 3 years ago
Kevin Reeves was very professional and a great help when booking this cruise. Would highly recommend him.
Helpful Report
Posted 3 years ago
James was very helpful and informative in booking a cruise to the Mediterranean for us. He took his time and was very patient. We have booked with Cruise 118 in the past and will definitely use them again. Thank you James
Helpful Report
Posted 3 years ago
James was very helpful and informative in booking a cruise to the Mediterranean for us. He took his time and was very patient. We have booked with Cruise 118 in the past and will definitely use them again. Thank you James
Helpful Report
Posted 3 years ago
James was very helpful and informative in booking a cruise to the Mediterranean for us. He took his time and was very patient. We have booked with Cruise 118 in the past and will definitely use them again. Thank you James
Helpful Report
Posted 3 years ago
All staff are professional and friendly
Helpful Report
Posted 3 years ago
I have an issue at the moment I will wait and see how you resolve that before I rate you regards James
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Reasonable prices for single travellers without having to pay double occupancy fares.
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Posted 3 years ago
Spent three hours of my valuable time in limbo waiting for the Cruise118 post sales support conceige team to update me on status of a cruise. The cruise had been modified because of the Ukraine war and I needed to know my options. Why can't there exist a queuing system whereby I know my place on a queue.
Helpful Report
Posted 3 years ago
Cruise118.com is rated 4.8 based on 15,338 reviews