Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 15,479 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,479 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Response to our request was top notch. Rebecca was highly informative and extremely proffessional. Thanks for making it so easy.”

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Posted 4 years ago

“Lexi was fantastic, very helpful and a pleasure to deal with. Thank you lexi”

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Posted 4 years ago

“James has been very helpful in getting me the right cruise etc. He always got back to me and nothing seemed to much trouble”

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Posted 4 years ago

“Excellent customer service as always, staff courteous, friendly and informative Had a couple of queries when I received my confirmation, these are currently being dealt with and will speak to Stacey when she in next in the office.”

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Posted 4 years ago

“Great service, got us a fantastic deal! Can’t wait to go!”

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Posted 4 years ago

“Southampton to Southampton is at our age the way to go to the Mediterranean. Looking for this for my 70th birthday exciting for next year......thank you....”

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Posted 4 years ago

“We would like to express our appreciation to Claire in Customer Services for Cruise118. She was more than helpful in re-arranging our booking and took a lot of the stress out of having to do it ourselves. She was pleasant, professional and courteous throughout. I would certainly book again through them as you know you are going to be looked after.”

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Posted 4 years ago

“We were promised a call back and it arrived promptly. The advisor was helpful and process our holiday efficiently while still being friendly.”

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Posted 4 years ago

“Always helpful staff, with noyhing being too much trouble”

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Posted 4 years ago

“Booking was easy and our cruise consultant Lorraine, was very informative and helpful. We have already recommended to a family member.”

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Posted 4 years ago

“Helpful member of Cruise119.com.”

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Posted 4 years ago

“we booked on line on friday you said i would get a phone call the next day from one of your agents i am still waiting for the call apart from that so far so good we booked a cruise a few years ago using 6 star cruises which i think is part of 118 cruises and that was really good.”

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Posted 4 years ago

“I have used Rebekka Gale at Cruise 118, for a number of years. She is excellent in her work and the only representative that I choose deal with. She’s patient, thorough, with an excellent telephone manner. Always tries to give you the best deal possible. Thank you Rebekka”

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Posted 4 years ago

“Made everything clear. Answered all my questions. Quick and easy to book our holiday.”

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Posted 4 years ago

“The people we have dealt with have always been helpfull”

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Posted 4 years ago

“I am still waiting for an answer to my query, After a long list of errors from Cruise 118 concerning the amount of cruise WOR-95192 .After several phone calls, and emails ,and promises from several of the CUSTOMER CARE TEAM to try to find out the results of my query, Again I am trying to facilitate the answer, I had a phone call from a Customer Care rep. who said that she had taken the matter over, but on ringing to ask she was not there followed by a promise that she would be contacted which up to this point NOTHING again.I also have a FCC worth £ 129.99 Please contact me and finish this matter. It does not bode well for a travel company”

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Posted 4 years ago

“The name of our agent is Emma O'Reilly. She was a pleasure to deal with, she did every thing that she said she would do, phoned me on the time that she said she would do. So far everything has gone to plan. I will be back the next time time I am looking to Cruise.”

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Posted 4 years ago

“We always book through Cruise 118 as your representatives are always very thoughtful and helpful and understand our needs.”

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Posted 4 years ago

“Very Helpful and knowledgeable. Have used 118 before and will continue to use them.”

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Posted 4 years ago

“VERY GOOD AND PROMPT SERVICE”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 15,479 reviews