Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.78

4.8 Rating 15,481 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,481 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The personal service provided by your representative in taking the booking plus the additional requirements was excellent, I now look forward to the follow-up which will categorise further dealings and overall satisfaction as and when. Best Regards DKJ”

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Posted 4 years ago

“very happy with the service .”

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Posted 4 years ago

“I have always used Cruise118 I have always found them very helpful”

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Posted 4 years ago

“Sam promptly answered all our questions and put together a back to back cruise with hotels and flight to fit our schedule, for us and our friends from USA.”

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Posted 4 years ago

“I’ve booked a number of cruises through Cruise118 now and have always found all the staff helpful and efficient and would highly recommend them.”

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Posted 4 years ago

“I have booked several cruises through Cruise 118.com and always deal with Rebekka Gale who is a delight to deal with and a credit to your company. She understands completely what we are looking for and is friendly and professional at all times.”

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Posted 4 years ago

“Andrew was friendly and very helpful”

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Posted 4 years ago

“Victoria very pleasant and very helpful any questions always answered within 10 mins or so would def book again”

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Posted 4 years ago

“I dealt with Andrea McDiarmid Cruise Concierge and what an absolute delight it was to deal with someone so professional, knowledgeable, and wanting to get the best possible deal for our booking. I actually made a mistake with the dates and she was amazing and so reassuring that it could be sorted. And it was to our great satisfaction. She is an absolute asset to your company and I would not hesitate in recommending her and will most definitely use her again for future cruises”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“So far so good, booking experience with Vicky was excellent!”

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Posted 4 years ago

“The Cruise Concierge Katja Porter took so much trouble over a few days ensuring I made the right choices and finding the right cruise for myself and my husband excellent service thankyou Katja”

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Posted 4 years ago

“Very quick professional service whilst booking a cruise. Knowledgeable, helpful and polite staff. Great price too.”

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Posted 4 years ago

“Excellent help and advice sorting out a complicated booking for a cruise which was subsequently cancelled. I can’t praise Hannah and Victoria enough. First time booking with Cruise118 and it won’t be the last.”

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Posted 4 years ago

“Rebekka has always booked our cruises for us. Her customer service is excellent, going above and beyond, always enthusiastic for us and nothing is too much trouble. She is very knowledgeable and she has helped us no end to secure our perfect holiday. We use 118.com for each holiday and we are very pleased with the service received.”

Cruise118.com 5 star review on 10th August 2021

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Posted 4 years ago

“I have recently booked three cabins on a royal Caribbean cruise and was super impressed with the help and friendliness of both Georgina and Stacey that I have dealt with in this process. They were both super efficient and could not do enough to help with all the questions asked, I will definitely both use again and recommend to family and friends 5⭐️Service.”

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Posted 4 years ago

“Excellent customer service, quick to answer phone”

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Posted 4 years ago

“Go’s out of the way to help you get the best holiday deal, also polite and friendly”

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Posted 4 years ago

“Reide Silcock was exceptionally knowledgeable, helpful, friendly and polite. At a time with much uncertainty about travel, he re-assuringly and politely went thru' all our questions and concerns and we now can confidently look forward to our Saga cruise knowing that Cruise 118 and Reide have 'covered all the bases' to help quell our doubts!”

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Posted 4 years ago

“Excellent. Incredibly helpful and friendly. Nothing was too much trouble. We spoke with John on extension 6007 who was really great. We had some not so common questions and he went above and beyond to get us the answers.”

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Posted 4 years ago

Cruise118.com is rated 4.8 based on 15,481 reviews