Cruise118.com Reviews

Name: Cruise118.com
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.77

4.8 Rating 15,314 Reviews

96 %

of reviewers recommend Cruise118.com

Company Reviews

Metrics

Info

4.8

Based on 15,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Cruise118.com 5 star review on 15th April 2023

Michael Hadjifillipou

Cruise118.com 5 star review on 25th January 2023

Bridget Barnes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was very good,im happy with my booking.Your agent Ms. Louise Slater is nice,very accurate with the details of my booking,i will be happy to book again next time thanks to her.”

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Posted 2 years ago

“I recently booked a cruise with Phil who was very professional and friendly and patiently explained all the requirements and the details of the cruise, very impressive service. We are a large group so it took a while to book but Phil waited for my responses and still managed to book the cruise we all preferred. Big thank you for such customer care.”

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Posted 2 years ago

“I recently booked a cruise to Australia and New Zealand with Lexi. She was very patient and understanding as I had to amend some of the flight and hotel details. She was able to offer me a good range of flights and reserved excellent seats for us. Also her choice of hotels in both Australia and New Zealand was just right for us. This is the second time I have been fortunate to have Lexi helping me as last summer she booked a complex, multi-family cruise to Norwegian Fiords for me.”

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Posted 2 years ago

“Very helpful staff and were able to answer all questions asked in a simple way. Best thing is they respond to your calls without putting you on hold for hours.”

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Posted 2 years ago

“very helpful and pleasant as always”

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Posted 2 years ago

“Easy to book with Amber, cheapest price around for my cruise! Was a slight mistake with DOB but soon corrected with one phone call to James! Very happy with the service! Highly recommend 👏🏻”

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Posted 2 years ago

“Really good service and very helpful”

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Posted 2 years ago

“Great service - bit worried when John promised to call me back around 19:15 as he finished work at 20:00 - he never called and was really disappointed but at around 21:15 he called me which was well the end of his shift We booked that eve”

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Posted 2 years ago

“Brilliant service, polite, took time to listen, relaxed, no pressure selling, will book again !”

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Posted 2 years ago

“Made booking the cruise so easy,answered all my questions,very friendly staff would recommend them every time”

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Posted 2 years ago

“Made booking the cruise so easy,answered all my questions,very friendly staff would recommend them every time”

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Posted 2 years ago

“Lexi arranged another cruise for us and as always was exceptionally informative, helpful & extremely friendly , will use again”

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Posted 2 years ago

“On the whole the last time we were on P&O Azura, the service was pretty good and for a reasonable price. However the air conditioning in our cabin malfunctioned and we were supplied with an ordinary fan instead! Besides the library was extremely noisy with shouting and comings and goings all the time. We were also denied a table for 2 at the restaurant, although we were celebrating our wedding anniversary. I think that there ought to be a proper chapel on board, and believe it is a shame that one has to pay extra for an ice cream! We shall be aboard again on the Azura on the 13th April and hope that non of these shortcomings will be experienced.”

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Posted 2 years ago

“Obtained a competitive quote for a solo occupancy cabin on a cruise itinerary I selected. And a prompt call back to book.Service excellent.”

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Posted 2 years ago

“A very friendly and easy service. Gave us what we wanted and saved a but of money.”

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Posted 2 years ago

“spoke with Andrea, very easy to talk to, friendly, good sense of humour, and was very helpful and really knowledgeable, she was just about everything you want when looking to book a cruise.”

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Posted 2 years ago

“From start to booking our dealings with Brittany could not of gone better. She is currently on the cruise we are going on next year and has promised to give us feedback on her holiday including the island trips to go on.”

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Posted 2 years ago

“Steph was very helpful with booking our 1st cruise on world europa when we got back we decided to get away again when we rang we spoke with andrea who was also very helpful and we booked p&0 arvia with her and both were great loads of info given and patient thankyou both and thankyou cruise 118”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“No fuss no hard sell had a good laugh with guy in Tenerife very knowledgable I booked for 8!got us all together perfect”

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Posted 2 years ago

Cruise118.com is rated 4.8 based on 15,314 reviews