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Cruise118.com Reviews

4.8 Rating 15,758 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,758 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Call answered quickly. Lorraine was extremely helpful and efficient.
Helpful Report
Posted 4 years ago
Call answered quickly. Lorraine was extremely helpful and efficient.
Helpful Report
Posted 4 years ago
Katherine very helpful in all areas
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Posted 4 years ago
Katherine very helpful in all areas
Helpful Report
Posted 4 years ago
Katherine very helpful in all areas
Helpful Report
Posted 4 years ago
Katherine very helpful in all areas
Helpful Report
Posted 4 years ago
Katherine very helpful in all areas
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Posted 4 years ago
Very helpful, friendly and competent help and advice from R Rose. If I need any future help I would specifically ask for him
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Posted 4 years ago
Katherine very helpful in all areas
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Posted 4 years ago
I’ve been looking at some cruise options for a while but couldn’t come to a decision . My friend recommended you as she always books through you . I rang and talked to Shelley who took the time to check out various date and airport options ...she seemed to fully understand that I wanted the best deal whilst keeping within my budget . After agreeing the booking we had an issue with the e mail confirmation she was happy to resend and made various suggestions to help me find it on my set up . When it didn’t work I rang back Shelley was tied up with another call but Karoline picked up my issue , linked in with Shelley and got it sorted . It’s great to know that we can refer back to our own advisor but also to know that people work as a team to give customers the best support possible
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Posted 4 years ago
My family and I always book through cruise 118using Laura wing as our cruise concierge. Her knowledge is very helpful
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Posted 4 years ago
Katherine very helpful in all areas
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Posted 4 years ago
Very helpful and quick response to anything asked thankyou
Helpful Report
Posted 4 years ago
Katherine very helpful in all areas
Helpful Report
Posted 4 years ago
Shelley was very helpful with my booking and made the experience seamless and easy despite having connectivity issues during the call.
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Posted 4 years ago
Sales advisors were very good and very knowledgeable.
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Posted 4 years ago
Katherine very helpful in all areas
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Posted 4 years ago
After being told twice the cabin I requested was now taken the girl then said I no it was not I could get it was a bit disappointing then instead of just taking the deposit she debited the full amount I then had to call back to get it sorted
Helpful Report
Posted 4 years ago
Dear Guest Thank you for your review and taking my call today. We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. Once again please accept my sincere apologies, I am happy that the refund left us quickly. Rest assured that our conversation has been noted in full. May I thank you once again for taking the time to contact us. Kind regards Customer relations
Posted 4 years ago
I have to say that Claire Ketteringham has been absolutely amazing she help sort things out for our holiday and got back to me asap every time I sent an email, such a lovely, helpful lady Thank You So So Much would highly recommend to our friends and family 😃
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Posted 4 years ago
Our cruise adviser was fantastic, knowledgeable and efficient and made the whole experience seamless. So looking forward to the holiday, now!
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Posted 4 years ago
Cruise118.com is rated 4.8 based on 15,758 reviews