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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Very easy to find what we wanted at a good price
Helpful Report
Posted 2 years ago
Thanjs Daniel for sorting out my booking despite him busy he had time to help out....good service.
Helpful Report
Posted 2 years ago
Never heard of cruise 118.com but very please with help from agen Andrea and prices etc
Helpful Report
Posted 2 years ago
Advisor was excellent, very helpful and answered all my questions
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Posted 2 years ago
I booked with a lady called Lexi who I would highly recommend. She was extremely knowledgeable as I booked a back to back cruise, with 2 different cruise lines which wasn’t straight forward. She was so patient and offered me lots of advice as it was our first time cruising. I would definitely ask for her if you book with 118. Only 10 weeks to go for an amazing holiday 😃
Helpful Report
Posted 2 years ago
Jennifer Stevenson was recommended to us by a friend who had recently used her to make their booking. We were certainly not disappointed. She was thorough, addressed all our questions with detailed answers and found the perfect combination of cruises for our holiday. Highly recommended.
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Posted 2 years ago
Robyn was extremely helpful in getting us something suitable.
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Posted 2 years ago
I had problems when on a holiday booked by cruise 118, they rectified them and payed compensation. The am trusting problems will not occur on my next holiday.
Helpful Report
Posted 2 years ago
Although the booking and advice was excellent I was disappointed that I could not get a breakdown of what I paid for the cruise / land tour and flights . The flights were long haul and could have cost any amount of money. I would like to have known the cost of each element
Helpful Report
Posted 2 years ago
Very very helpful nothing was to much bother now got the holiday of my dreams a great big thank you
Helpful Report
Posted 2 years ago
Jen was extremely helpful and a delight to talk to Thank you
Helpful Report
Posted 2 years ago
Nice lady ...helpful
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Posted 2 years ago
excellent service
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Posted 2 years ago
I might have rushed in with getting this cruise
Helpful Report
Posted 2 years ago
Thanks for getting in touch, we recommend speaking with our service concierge and they will be able to assist you with this. You can reach them by phone on 0808 250 0913 Monday-Friday 9am to 5:30pm, or from 10am to 4pm at weekends. Alternatively, you can speak to a concierge via our live chat facility on our website: https://www.cruise118.com/.
Posted 2 years ago
Nice lady ...helpful
Helpful Report
Posted 2 years ago
This is the second time we have used cruise 118 and I must say it is a pleasure to deal with them, Jennifer could not have been more helpful or understanding,last minute changes,wanting to fly from my local airport,we’re all done with ease,even though it was a last minute sort out late last night.Thanks for your patience.
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Posted 2 years ago
Great support from Rachel Halliwell. Wouldn’t book with anyone else.
Helpful Report
Posted 2 years ago
Great support from Rachel Halliwell. Wouldn’t book with anyone else.
Helpful Report
Posted 2 years ago
Georgina was very knowledgeable and helpful in all dealings with her on booking my cruise. Would definitely book with her again. Answered all my question and was very polite
Helpful Report
Posted 2 years ago
First cruise booking. Shelley was informative and helpful, answering all my (many) questions.
Helpful Report
Posted 2 years ago
Cruise118.com is rated 4.8 based on 15,314 reviews