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Cruise118.com Reviews

4.8 Rating 15,322 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,322 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
We were booked on a double cruise and the second leg was cancelled the day before travel. Jessica rescued the situation beautifully. She kept in touch constantly while changing flights and booking hotel stay. We were contemplating cancelling the whole trip we were so angry at late notification but Jessica saved the day.
Helpful Report
Posted 1 year ago
Amazing holiday best ever with MSC yacht club. Thanks to Jill Hurst, you are a fine example of what good customer service should look like! Cruise 118 are lucky to have you. Laura M
Helpful Report
Posted 1 year ago
Ryan was very helpful from start to finish in helping us to book the cruise
Helpful Report
Posted 1 year ago
The holiday concierge is very professional and helpful. Quite enjoy to deal with her.
Helpful Report
Posted 1 year ago
Excellent customer service by Robyn. She found us a fantastic deal and made everything so simple. Such a pleasure to speak with her today!
Helpful Report
Posted 1 year ago
Dale Robinson was very helpful with the booking process as this is our first cruise, he offered valuable info & answered my questions with patience. Halfway through booking I had to break off for a dental appointment, Dale said he would call me back at a convenient time which he promptly did! Thankyou Dale
Helpful Report
Posted 1 year ago
Customer service is outstanding, every time I have a question or query it is dealt with in quick friendly manner. All I have spoken to have set my mind at ease and been he!pful.
Helpful Report
Posted 1 year ago
Robyn was very helpful from start to finish of the booking. After booking, I needed to change email address, which she did promptly after I emailed her.
Helpful Report
Posted 1 year ago
I can honestly say the service that I received was 2nd to none Rachel was excellent and very professional all times and obliging at the same time
Helpful Report
Posted 1 year ago
Jess has helped us all the way from our new itinerary to our flight home from Cape Town. She has gone above and beyond answering all my questions as I have never sailed before
Helpful Report
Posted 1 year ago
Robyn was fantastic at helping us book our Cruise :)
Helpful Report
Posted 1 year ago
Amazing service from Rachel so far with our booking. The proof will be in the pudding but so far faultless and great advice/ help with answering questions as first time cruisers
Helpful Report
Posted 1 year ago
Jess was really helpful, called me back at the time she promised and sorted my flight changes out
Helpful Report
Posted 1 year ago
I cannot fault Robyn’s service today, she was so helpful when I was asking about all the different options available to us and getting us the best available rooms also to coincide with friends of ours who are on the same cruise. This will be our first ever cruise so I was full of questions and she had all the answers for me.
Helpful Report
Posted 1 year ago
Daniel Norris was really helpful and managed to sort out the cruise we really wanted especially when he had to accommodate 16!!!
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Posted 1 year ago
Shelley was really helpful and very informative.Had us booked easily
Helpful Report
Posted 1 year ago
Jess has been involved totally with the new itinerary from Cunard. She has gone above and beyond helping us. We are so grateful for everything she has done
Helpful Report
Posted 1 year ago
Exc service from Jessica
Helpful Report
Posted 1 year ago
Talking to Jennifer (Stevenson ) was an absolutely pleasure, she was knowledgeable and patient and very easy to talk to. She made the booking process so easy for us and we are very grateful. Jennifer is a great asset to Cruise118
Helpful Report
Posted 1 year ago
This is the first time I have used Cruise118. The salesperson Ryan was very professional, informative and obtained a great deal for our customised stay and cruise. Cheaper than other Cruise providers. I will certainly use them again.
Helpful Report
Posted 1 year ago
Cruise118.com is rated 4.8 based on 15,322 reviews