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Cruise118.com Reviews

4.8 Rating 15,314 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 15,314 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

As the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Cruise118.com 5 star review on 15th April 2023
Craig Hart
Cruise118.com 5 star review on 1st April 2023
Terry Glover
Cruise118.com 5 star review on 27th March 2023
Ian Greenwood
Cruise118.com 5 star review on 6th March 2023
Rodolfo Quiambao
Cruise118.com 5 star review on 27th February 2023
Mark Cartlidge
Cruise118.com 5 star review on 27th January 2023
Michael Hadjifillipou
Cruise118.com 5 star review on 25th January 2023
Bridget Barnes
29
Anonymous
Anonymous  // 01/01/2019
Very professional and will try there best to arrange what you ask for.
Helpful Report
Posted 1 year ago
Knowledgeable, patient and always communicated as promised
Helpful Report
Posted 1 year ago
Absolutely wonderful help I received from Robin Wild. She was so friendly and so helpful during my booking process. I can honestly say the best booking experience I have ever experienced. She explained everything so well and put me at ease with my complicated needs and questions. I will most definitely book with Cruise 118 in the future. I am so happy with it all.
Helpful Report
Posted 1 year ago
We were concerned about pick up times. Jessica was kind, patient and understanding, contacted the provider and obtained the reassurance that we needed. Now very happy. Brilliant 6 star service
Helpful Report
Posted 1 year ago
Absolutely amazing service from Jess Clements. She went over and above what was needed. Really kind and helpful. Thank you
Helpful Report
Posted 1 year ago
Excellent service from Daniel booking our holiday for November 2024. He was thorough thoughtful and attentive listening to our needs. An excellent agent and a credit to your company. We will go back to him again.
Helpful Report
Posted 1 year ago
Exc service from Jessica
Helpful Report
Posted 1 year ago
Jess was really helpful and sorted out our little problem. Thank you Jess
Helpful Report
Posted 1 year ago
JESSE IS VERY UNDERSTANDING AND CARES AND POLITE .
Helpful Report
Posted 1 year ago
Jess was very helpful , I couldn’t seem to manage our boarding passes , which she very kindly did for me , I was grateful Thankyou !
Helpful Report
Posted 1 year ago
Robyn was great help making it a smooth booking application very helpful , went above and beyond in making it a great booking experience would definitely contact her for any future cruises we might go on.
Helpful Report
Posted 1 year ago
Daniel was fantastic at helping us, very knowledgeable and enthusiastic. We have always booked with another popular cruise provider in the past, but Cruise 118 was nearly £1000 cheaper than the other company. I will now be using Cruise 118 for my future cruises.
Helpful Report
Posted 1 year ago
Excellent service from Shelley Brackenbury she’s very helpful and she remembered us from our last booking which few years ago. Definitely recommend her and 118
Helpful Report
Posted 1 year ago
Robyn was very helpful she gave me many cruise and ship quotes as i was not sure which one to book ,she went out of her way to help .but there was no presure to book i would recommend cruise 118
Helpful Report
Posted 1 year ago
Excellent service, Jess who took our booking was very helpful, knowledgeable and efficient. Cruise booking, room allocation and dining arrangements secured swiftly, including complementary parking. First class service for a P&O cruise.
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
Booked a cruise on Easter Sunday with your outstanding colleague Karoline Barrett. Bearing in mind it was a holiday for most of us Karoline was exceptionally professional and helpful and we felt truly valued. Karoline reassured us with every questions we asked. Provided us with lots of information we didn’t know which allowed us to book the right cruise for ourselves and our family.
Helpful Report
Posted 1 year ago
She was very helpful !
Helpful Report
Posted 1 year ago
Absolutley great service, faultless booking experience from start to finish. I highly recommend using 118. Katie who took my booking, sorted it all out and answered all my queries. and the deal i got as a solo traveler was very good.
Helpful Report
Posted 1 year ago
We were looking for someone new to book our cruises with as weren’t getting any loyalty perks or great service elsewhere so came across cruise118. The initial interaction and follow ups were helpful, informative, and professional. We booked with Robyn and nothing was too much trouble. Being told she will be our point of contact from start till finish was very reassuring also, something we had not experienced before. Having a friendly familiar contact in Robyn is lovely, especially when spending our hard earned money on the highlight of our year. We look forward to our cruise and having a point of contact there ready to book our next with.
Helpful Report
Posted 1 year ago
Cruise118.com is rated 4.8 based on 15,314 reviews